8
TROUBLESHOOTING
Problem Possible Reason Probable Solution
The unit will not turn on. The unit is not plugged in. Plug in the unit and switch it on.
There is no power supply. Check the main power supply.
The icon is blinking.
The filter is clogged. Check and clean the filter.
The air inlet or outlet is
blocked or covered.
Remove any obstructions.
The unit has fallen out of the
working temperature range
of 33°F–104°F.
Move the unit to another room.
The icon is blinking.
The water bucket is full or
installed incorrectly.
Empty the water bucket or reinstall it
properly.
The water float is out of
position.
Adjust the water float so that it is in its
proper position.
Water is leaking from the unit. The unit is on an uneven
surface or the water bucket
is installed incorrectly.
Place the unit on a flat, even surface or
reinstall the water bucket correctly.
The filter is clogged. Remove and clean the filter.
The water bucket is
damaged.
Remove the water bucket and check for
damage.
The continuous drainage is
clogged or loose.
Check the hose and its connection.
The unit is not collecting water. The set humidity has been
reached.
Readjust humidity settings.
The filter is dirty. Remove and clean the air filter.
The unit has not been set up
correctly.
Review this user guide carefully and try
again.
The room temperature is out
of the working range (will
display HI or LO).
Check the room temperature.
The unit is excessively noisy. The water bucket or filter is
not correctly installed.
Reinstall the water bucket and filter,
and ensure the unit is on a flat, even
surface.
The fan is still running after
turning the unit o.
This is normal. The fan will
continue to run for up to two
(2) minutes after the unit is
powered o.
The unit is emitting an unusual
odor.
This is normal when first
using the unit, and is not
harmful to the dehumidifier
or the health of people or
pets.
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