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Johnson Controls TEC3330-1 Series - User Manual

Johnson Controls TEC3330-1 Series
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TEC3000 Series Networked and Wireless
Single- or Two-stage Economizer Thermostat
Controllers Quick Start Guide
North American emissions
compliance
United States
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference ina
residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if notinstalled
and used in accordance with the instructions, may cause
harmful interference to radio communications.However,
there is no guarantee that interference will not occur
in a particular installation. If this equipment doescause
harmful interference to radio or television reception,
which can be determined by turning the equipment
offand on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Canada
This Class (B) digital apparatus meets all the requirements
of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la Classe (B) respecte toutes
les exigences du Réglement sur le matériel brouilleurdu
Canada.
Installation
Parts included
• One TEC3000 Series Thermostat Controller with integral
mounting base
• One installation instructions sheet
Location considerations
For networked models, locate the TEC3000 Series
Thermostat Controller:
• On a partitioning wall, approximately 5 ft (1.5 m) above
the floor in a location of average temperature, to allow
for vertical air circulation to the TEC
• Away from direct sunlight, radiant heat, outside walls,
outside doors, air discharge grills, stairwells, and from
behind doors
• Away from steam or water pipes, warm air stacks,
unconditioned areas (not heated or cooled), or sources
of electrical interference
• In a clear path between the integrated passive infrared
(PIR) occupancy sensor (if equipped) and the space it
monitors
For wireless models, also locate the thermostat controller:
• Outside of a recessed area, metal enclosure, or shelving
unit
• On the same building level as the other wireless devices
on the same personal area network (PAN)
• At least 2 in. (51 mm) away from any metal obstruction
• In the direct line of sight to other wireless devices on
the same PAN. Signal transmission is best if the path
between the TEC3000 and other wireless devices is
direct as possible. Line of sight is desirable but not
required. See Table 1 and Table 2 for the recommended
and maximum distances.
• Away from metal and large solid obstructions, that
includes equipment rooms and elevator shafts and
concrete or brick walls, between the TEC3000 and
the ZFR182x or ZFR183x Router/Repeater or ZFR Pro
Coordinator Radio
• Within range of two or more wireless devices on the
same PAN. Redundancy in the layout provides the best
reliability in wireless installations
• At least 20 ft (6 m) from a microwave oven
For integrated PIR models, make sure that the thermostat
controller is located centrally, where occupant movement
is frequent. Ensure that the unit is not blocked by a plastic
tamper resistant enclosure (such as the GRD10A-608). The
plastic enclosure blocks the occupancy sensing capability.
The use of insulating foam pads is necessary for
installations where wiring passes through the wall to the
thermostat.
For wireless models, the effective transmission range and
distance for indoor applications vary because of wireless
signal absorption and reflection due to metal obstructions,
walls or floors, and furniture that is found in building
interiors.
Note: Allow for sufficient clearance to insert a USB
drive into the USB port
Important: Only connect memory devices to the USB
port. Do not use it for charging external devices.
*241135300036E*
Part No. 24-11353-00036 Rev. E
2020-12-15
(barcode for factory use only)
TEC3330-1x-xxx, TEC3331-1x-xxx, TEC3630-1x-xxx,
TEC3631-1x-xxx, TEC3030-1x-xxx, TEC3031-1x-xxx,
TEC313x-14-xxx

Other manuals for Johnson Controls TEC3330-1 Series

Questions and Answers

  • K
    Kenneth ClarkSep 8, 2025
    Why is the cooling ineffective on my Johnson Controls Fan?
    • L
      Lisa CruzSep 8, 2025
      If cooling is ineffective on your Johnson Controls Fan, it means the supply air temperature hasn't decreased below the configured Supply Air Temperature Alarm Offset while cooling has been active for at least the Supply Air Temperature Alarm Delay. Verify that the cooling elements on the rooftop are functioning properly.
  • K
    kevinjeffersonSep 23, 2025
    What to do if my Johnson Controls Controller displays Changeover Fail?
    • B
      Brenda JonesSep 23, 2025
      If your Johnson Controls Controller displays 'Changeover Fail', the Supply Temperature Sensor is not installed, has failed, or has been disconnected, and the TEC can no longer detect changeover mode to cool or heat. Follow the same steps as for a Supply Temp Fail alarm to resolve this.
  • C
    Cheryl CrossAug 26, 2025
    What causes Fan Lock on Johnson Controls TEC3330-1 Thermostat and how to resolve it?
    • E
      Erin WilliamsAug 26, 2025
      If your Johnson Controls Thermostat displays 'Fan Lock', the switch connected to the BI configured for Fan Lock didn't sense airflow within 10 seconds of starting the fan, and control has been shut down. To resolve this: 1. Inspect equipment to ensure fan functions. 2. Check sensor functionality with an ohmmeter, and verify wiring to the TEC. 3. Reset fault by entering the menu, selecting Fault Status, and selecting the Fan Lock. 4. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • A
    Anthony ClaySep 18, 2025
    Why am I getting an error when upgrading firmware on my Johnson Controls Controller?
    • B
      baileysamanthaSep 18, 2025
      If the controller provides an error when trying to upgrade firmware on your Johnson Controls Controller, it means the firmware on the USB drive is below the minimum required version. Use firmware version 3.0.2.xxxx or higher. A reboot is required to clear the Firmware Mismatch fault that occurs.
  • J
    Jonathan TurnerAug 29, 2025
    What to do if the Johnson Controls Thermostat shows 'Remote Zone Temp Fail'?
    • K
      Kim GilbertAug 29, 2025
      If your Johnson Controls Thermostat displays 'Remote Zone Temp Fail', it indicates that the External Zone Temperature sensor is either disconnected or has failed. Here's what you should do: 1. Check the sensor's wiring to ensure it's properly connected. 2. If the sensor was intentionally disconnected, reset the sensors through the menu. 3. If the problem continues, you may need to order replacement units and return the faulty devices to Johnson Controls under the RMA program.
  • J
    Jeff BradleyAug 30, 2025
    Why Johnson Controls TEC3330-1 shows Zone Temp Unreliable?
    • M
      Michael AyersAug 30, 2025
      If your Johnson Controls Thermostat indicates that the Zone Temp is Unreliable, it means all sources of zone temperature, including the onboard sensor, are unreliable. To resolve this, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • A
    Andrea ThorntonSep 12, 2025
    What should I do if my Johnson Controls Fan controller displays 'Controller Fault'?
    • E
      erik31Sep 12, 2025
      If your Johnson Controls Fan controller displays 'Controller Fault', it means an internal fault was detected and the controller was unable to recover. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • M
    michaelhurleySep 3, 2025
    What to do if Johnson Controls Thermostat displays Fan Lock?
    • D
      David LeeSep 3, 2025
      If your Johnson Controls Thermostat displays 'Fan Lock,' it means the switch connected to the BI configured for Fan Lock did not sense airflow within 10 seconds of starting the fan, and control has been shut down. First, inspect the equipment to ensure the fan functions. Then, check sensor functionality with an ohmmeter and verify the wiring to the TEC. Next, reset the fault by entering the menu, selecting Fault Status, and selecting the Fan Lock. If problems continue, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • B
    Blake AdamsSep 7, 2025
    What to do if the Johnson Controls Fan is in Fan Lock?
    • S
      Sarah JimenezSep 7, 2025
      If your Johnson Controls Fan is in Fan Lock, it means the switch connected to the BI configured for Fan Lock didn't detect airflow within 10 seconds of the fan starting, which shut down control. Here's what to do: 1. Check the equipment to make sure the fan is working. 2. Use an ohmmeter to check the sensor and verify the wiring to the TEC. 3. Reset the fault by going to the menu, selecting Fault Status, and then Fan Lock. 4. If the problem persists, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • B
    Brian ElliottSep 23, 2025
    Why does my Johnson Controls Controller display Idle with Cooling/Heating Unavailable due to Control Mode?
    • R
      Robert DiazSep 23, 2025
      If your Johnson Controls Controller displays 'Idle' with a Unit Status of 'Cooling Unavailable due to Control Mode' (despite being above the cooling setpoint) or 'Heating Unavailable due to Control Mode' (despite being below the setpoint), it indicates that the Control Mode is set incorrectly. If the Control Mode is set to Cooling Mode, but the controller is requesting heating, change the Control Mode to Auto or Heating. If the Control Mode is set to Heating Mode, but the controller is requesting cooling, change the Control Mode to Auto or Cooling.

Johnson Controls TEC3330-1 Series Specifications

General IconGeneral
BrandJohnson Controls
ModelTEC3330-1 Series
CategoryThermostat
LanguageEnglish

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