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10.0 Warranty
Jøtul AS provides its customers with a ten-year warranty
with the right to return external cast-iron items if they show
defects as a result of faulty materials and/or manufacturing
aftertheinitialpurchase/installationofthereplace.Thebuyer
isentitledtoreturnthegoodsprovidedthatthereplacehas
beeninstalledincompliancewithcurrentlawsandregulations
and in compliance with Jøtul’s installation and operating
instructions.
The warranty does not cover:
Theinstallationofoptionalextras,forexample,torectifylocal
draughtconditions,airsupplyorothercircumstancesbeyond
Jøtul’s control. The warranty does not cover consumables,
suchasburnplates,smokebafes,regrates,bottomgrates,
brick refractories, dampers and gaskets as they deteriorate
over time due to normal wear and tear. The warranty does
notcoverdamagecausedasaresultofusingunsuitablefuel
when lighting the re, such as driftwood, impregnated and
painted wood, plank offcuts, chipboard, etc. Overheating
mayeasilyoccur if unsuitablefuelisused, i.e. thereplace
becomesredhot,whichcausesthepainttodiscolourandthe
cast iron parts to crack.
Thewarrantyisnotvalidfordamagecausedwhiletheproduct
isintransit from the distributor tothedeliveryaddress.The
warrantyisnotvalideitherfordamagecausedbytheuseof
non-original parts.
ENGLISH