Rev. 12/13 Emerald FTR Series QUICK START GUIDE
TROUBLESHOOTING
Problem Solution
No Power
Make sure the power cord is plugged in.
The power is off; press Power button to turn on the TV.
Try another outlet.
Unplug the unit for an hour, and then plug it back in.
Poor or No Sound
Press the VOL Up button on the remote control or adjust volume using the Power/Multi-Function
button on TV (see page 6 for details).
Press MUTE button on the remote control to ensure mute is not on.
The channel or cable TV broadcast is experiencing problems. Tune to another channel.
Check the TV audio settings and possible sources of interference.
Poor or No Picture
The channel or cable TV is experiencing problems. Tune to another channel.
Make sure that channels are set into memory.
Check the antenna or cable TV connections.
Check for possible sources of interference.
Poor Reception on
Some Channels
The channel or cable TV broadcast is experiencing problems. Tune to another channel.
Make sure that channels are set into memory.
The network signal is weak. Adjust the antenna to receive a better reception
Check for possible sources of interference.
The Remote Control
does not work
Batteries may be weak, dead, or inserted incorrectly.
Point the remote control directly at the IR sensor on the TV with an angle of 35 degrees.
Remove any obstacles between the remote control and the TV.
Remote control is out of range. Move closer to the TV.
TV Shuts Off
Sleep timer is set.
Power is interrupted.
No CATV Reception
Check all cable TV connections.
Set the TV Mode in Channel menu.
Closed Caption is not
activated
The channel/program is not a closed caption broadcast. Try another channel.
Enable Closed Caption in the Menu.
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General
Weight and Dimensions
