ENEN
Service
Page KACO Operating Instructions blueplanet . TL - . TL
Status Display Explanation Action
FS 100 Protect. shutdown
HW overheating
The device has been switched o
because the temperatures in the hous-
ing were too high.
" Check to make sure
that the fans are
working.
" Replace fan if nec-
essary.
B
E
FS 101
to
106
Temperature
plausibility error,
eciency, DC link,
AFI module, relay,
DC/DC converter
The unit has shut down because of
implausible internal measured values.
" Notify KACO Service
K
FS 108
up
to
113
Critical overvolt-
age/undervoltage
L1-L3
Grid voltage is outside of the upper
limits on the indicated phase.
" Notify your author-
ised electrician.
E
Table 7: Operating status and fault messages on the display
Service
If you need help solving a technical problem with one of our KACO products, please contact our service hotline.
Please have the following information ready so that we can help you quickly and eciently:
• Device name / serial number
• Date of installation / Start-up report
• Fault message shown on the display / Description of the fault / Did you notice anything unusual? / What has
already been done to analyse the fault?
• Module type and string circuit
• Consignment identication / Delivery address / Contact person (with telephone number)
• Information about the accessibility of the installation site.
Any additional costs arising from unfavourable structural or mounting conditions shall be billed to the customer.
You can nd the following items and other information at our web site http://www.kaco-newenergy.de/:
• our current warranty conditions,
• a complaint form,
• a form for registering your device with us. Please register your unit without delay. In this manner, you can assist us
in providing you with the quickest service possible.
Note: The maximum length of the warranty is based on the currently applicable national warranty conditions.
Service hotline Technical troubleshooting Technical consultation
inverter +49 (0) 7132/3818-660 +49 (0) 7132/3818-660
Data logging and accessories +49 (0) 7132/3818-690 +49 (0) 7132/3818-690
Customer Service Monday to Friday from :a.m. to :p.m. (CET)
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