Step 5: If DDNS is successfully set in “Network Settings” of IP camera, direct visit to the IP camera can be
realized via entering http://test.mvddns.net:85 into IE browser.
PPPoE dial-up access
For IP camera dial-up access, see below picture for the network topology:
Setup steps:
Step 1: Log in IP camera via crossover cable direct connection. (For details, please refer to [Hardware
Installation])
Step 2: Set PPPoE parameters. (For details, please refer to [PPPOE settings])
Step 3: Connect IP camera to Internet.
Step 4: If DDNS service is successfully set for the device, the device can be visited via entering domain
name into IE browser.
See below picture for PPPoE settings:
Appendix 5 FAQs
1. Forget Password
Solution: There is a [RESET] button on the back panel of the IP camera, press it to restore all default
parameters (Factory Settings), user name and password are both “admin”.
Notice：Please don’t press RESET if you are not a professional operator. After reset, all parameters
will restore factory settings (except for the physical network address).
2. IP camera audio/video function fails after abnormalities or abnormal power cut occur d uring upgrade,
core edition is V4.0.0.0 (Backup file)
Solution: Connect the power cord and network cable of IP camera, press on RESET button and release it
after 10 seconds, system will run the back-up program automatically. After enter into the back-up program,
upgrade system. After upgrade completes, the IP camera will work normally. The back-up program offers
only upgrade and parameter setup functions, audio and video functions are not available.
3. No video image displayed in IE browser
Possible reason: ActiveX not installed
Solution: ActiveX must be installed when visiting IP camera for the first time via Internet Explore.
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