Interactive SourceMeter® Instrument User's Manual Section 3:
2450-900-01 Rev. C / December 2013 3-13
LAN troubleshooting suggestions
If you are unable to connect to the web interface of the instrument, check the following items:
• Verify that the network cable is in the LAN port on the rear panel of the instrument, not one of the
TSP-Link
®
ports (See "Rear panel overview" in the Model 2450 Reference Manual for details.)
• Verify that the network cable is in the correct port on the computer. The LAN port of a laptop may
be disabled when the laptop is in a docking station.
• Verify that the setup procedure used the configuration information for the correct ethernet card.
• Verify that the network card of the computer is enabled.
• Verify that the IP address of the instrument is compatible with the IP address on the computer.
• Verify that the subnet mask address of the instrument is the same as the subnet mask address of
the computer.
• Restart your computer.
• Turn the instrument's power off, and then on. Wait at least 60 seconds for the network
configuration to be completed. Verify that the correct settings are assigned to the instrument:
1. Press the MENU key.
2. Under System, select Communication.
3. Select the LAN tab.
4. Verify the settings.
If the above actions do not correct the problem, contact your system administrator.
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