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© Kemppi Oy 0615
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7. TERMS OF GUARANTEE
Kemppi Oy provides a guarantee for products manufactured and sold by them if defects
in manufacture and materials occur. Guarantee repairs must be carried out only by an
Authorised Kemppi Service Agent. Packing, freight and insurance costs to be paid by
orderer.
The guarantee is effected on the date of purchase. Verbal promises which do not
comply with the terms of guarantee are not binding on guarantor.
Limitations on guarantee
The following conditions are not covered under the terms of guarantee: defects due to
natural wear and tear, non-compliance with operating and maintenance instructions,
connection to incorrect or faulty supply voltage (including voltage surges outside
equipment spec.), incorrect gas pressure, overloading, transport or storage damage, re
or damage due to natural causes i.e. lightning or ooding. This guarantee does not cover
direct or indirect travelling costs, daily allowances or accommodation.
Under the terms of guarantee, welding torches and their consumables, feeder drive
rolls and feeder guide tubes are not covered.
Direct or indirect damage due to a defective product is not covered under the
guarantee.
The guarantee is void if changes are made to the product without approval of the
manufacturer, or if repairs are carried out using non-approved spare parts.
The guarantee is also void if repairs are carried out by non-authorised agents.
Undertaking guarantee repairs
Guarantee defects must be informed to Kemppi or authorised Kemppi Service Agents
within the guarantee period.
Before any guarantee work is undertaken, the customer must provide proof of
guarantee or proof of purchase, and serial number of the equipment in order to validate
the guarantee. The parts replaced under the terns of guarantee remain the property of
Kemppi.
Following the guarantee repair, the guarantee of the machine or equipment, repaired
or replaced, will be continued to the end of the original guarantee period.
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