1 Service and Maintenance
14 Keysight E36200 Series Service Guide
Specifications and Characteristics
General Information
Types of service available
If your instrument fails during the warranty period, Keysight Technologies will
repair or replace it under the terms of your warranty. After your warranty expires,
Keysight offers repair services at competitive prices. You also have the option to
purchase a service contract that extends the coverage after the standard warranty
expires.
Obtaining repair service (worldwide)
To obtain service for your instrument, contact your nearest Keysight Technologies
Service Center. They will arrange to have your unit repaired or replaced, and can
provide warranty or repair–cost information where applicable. Ask the Keysight
Technologies Service Center for shipping instructions, including what
components to ship. Keysight recommends that you retain the original shipping
carton for return shipments.
Repackaging for shipment
Ensure the following to ship the unit to Keysight for service or repair:
– Attach a tag to the unit identifying the owner and indicating the required
service or repair. Include the model number and full serial number.
– Place the unit in its original container with appropriate packaging material.
– Secure the container with strong tape or metal bands.
For the specifications and characteristics of the E36200 Series autoranging DC
power supplies, refer to its datasheet at http://literature.cdn.keysight.com/
litweb/pdf/5992-3747EN.pdf.
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