35 36
Turn the power o. Allow the product to
stand for 30 minutes or longer at room
temperature before use when the
product is moved from a hot or cold
location.
Turn the power o. Allow the product to
stand for 30 minutes or longer at room
temperature before use when the
product is moved from a hot or cold
location.
Turn the power o once, and then turn it
on again.
Turn the power o. Allow the product to
stand for 30 minutes or longer at room
temperature before use when the
product is moved from a hot or cold
location.
Turn the power o once, and then turn it
on again.
If the same error is still displayed,
perform "5-7. Data Clear" (
P30).
Shows error in measurement that
might be caused under locations
subject to large variations in
temperature.
Error codes Details Countermeasures
E021 to 029
Measurement error
E031 to 039
Calibration error
E040 to 049
Temperature error
E051-059
Product error
Shows error in calibration that might
be caused under locations subject to
large variations in temperature.
Turn the power o, move the product to
a location not exposed to direct sunlight.
Shows error in calibration that might
be caused under locations such as
exposure to direct sunlight.
Turn the power o, and move the
product to a location not exposed to
direct sunlight.
Shows error in measurement that
might be caused under locations such
as exposure to direct sunlight.
Close the measurement chamber cover
securely.
Shows error in measurement that
might be caused under locations such
as loose closure of chamber cover.
Turn the power o, and move the
product to a location with a temperature
of +5 to +40°C. When temperature
compensation is ON, use the product
within the temperature range (+10 to
+40°C).
Close the measurement chamber cover
securely.
Shows error in temperature that might
be out of range.
Shows error in calibration that might
be caused under locations such as
loose closure of Chamber cover.
Shows error in product that might be
caused by malfunctions of electric
parts.
Shows error in temperature that might
be caused under locations subject to
large variations in temperature.
The details of Error codes and countermeasures are described below.
When the error code is still displayed after countermeasures are taken, check the model and
serial No. axed inside the battery cover, and contact the dealer or us.
E011 to 019
Memory error
Turn the power o immediately and remove
the reagent. Wipe o water with the cleaning
brush, and dry the product with the
operation panel turned upward and the
measurement chamber cover opened. Allow
the product to stand at room temperature for
approximately 24 hours. Refer to "6-2.
Maintenance of measurement chamber"
(
P32).
Turn the power o immediately and wipe
away water from the product. Detach the
battery cover, remove the batteries, and dry
the product with the operation panel turned
upward and the measurement chamber
cover opened. Allow the product to stand at
room temperature for approximately 24
hours.
Exit the control software, and then
disconnect the USB cable.
Perform "6-2. Maintenance of measurement
chamber" (
P32).
Reinsert the batteries again.
Insert new batteries. Refer to "6-3.
Replacement of batteries" (
P33).
This is not a malfunction.
Details Possible causes Countermeasures
Batteries are drained.
When the product has not
been operated for 10 minutes,
the power is automatically
turned o.
The USB cable is connected.
Key operation is not accepted
while the product is connected
to a PC.
The product is not operating
normally due to a malfunction
of electronic parts.
The measurement chamber is
contaminated.
Water has entered the
measurement chamber.
The surface of the product was
exposed to water.
Water hazard.
Measured
values seemed
to be lower.
Power is
automatically
turned o.
Power cannot
be turned o.
Power cannot
be turned on.
Shows error in memory data that
might be caused by the removal of
batteries while memory data is written
or read.
*****
E011
E031
XX.X°C
E041
E051
#0004
E021
7-1. List of Error Codes
The details of problems, causes, and countermeasures other than those for error displays are
described below.
When the normal condition is not recovered after the countermeasure is taken, when any
problem other than these occurs, or when requesting repairs, check the model and the serial
No. axed inside the battery cover, and then contact the dealer or us.
7-2. Other problems and countermeasures
Batteries are not inserted.
Batteries are drained.
Insert new batteries. Refer to "6-3.
Replacement of batteries" (P33).