1.2 Format the memory card
(1) Format the memory card on the computer
We recommend you format your memory card on a computer first for better
compatibility. The following instructions are for your reference only.
➀ Insert the SD card into the computer's card reader. If your computer does not
have a built-in card reader, you can use an external card reader that connects to
a USB port.
➁ Open File Explorer (Windows) or Finder (Mac) and locate the SD card. It should
appear as a removable disk.
➂ Right-click on the SD card and select "Format" (Windows) or "Erase" (Mac).
Alternatively, you can select the SD card and then click on the "Format" (Windows)
or "Erase" (Mac) button located in the toolbar.
➃ Choose the file system format you want to use for the SD card. The most common
file system formats are FAT32 and exFAT. FAT32 is compatible with most devices
but has a maximum file size limit of 4GB. exFAT supports larger file sizes but may
not be compatible with some devices. Optionally, give the SD card a new name.
➄ Select "Start" (Windows) or "Erase" (Mac) to begin the formatting process. This
will erase all data on the SD card, so make sure you have backed up all your
important files before formatting.
➅ Wait for the formatting process to complete. It may take several minutes
depending on the size of the SD card.
➆ Eject the SD card from the computer and remove it from the card reader.
(2) Format the memory card in the camera
Before recording videos, please format the memory card in the camera by accessing
the Setup screen. In case you have not yet done so, an error message will appear
prompting you to insert the memory card. Please follow the instructions below to
format the memory card.
➀ Please press the Settings button to enter the Setup screen.
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