➂ Do not exit the Wifi screen during the connection process.
➃ If your issue remains, kindly contact customer service for further help.
5. What to do if the camera Wifi is not connected?
➀ Check if your dash cam enters Wifi mode and displays the Wifi information after
you turned on Wifi.
Warm tip: Do not exit the Wifi screen, otherwise, the camera Wifi will be
disconnected.
➁ If so, check if the camera Wifi appears in your phone’s Wifi list.
➂ If the camera does not enter Wifi mode or if you do not find the Wifi SSID in your
phone’s Wifi list, kindly contact customer service for further help.
6. What to do if the dash cam displays “Slow Card” or “Please Insert Card”?
➀ Use the correct memory card according to the user manual, such as a U3 memory
card or higher.
➁ Remember to format the card on the computer first and then in the dash cam
before using it.
➂ If your issue remains, kindly contact customer service for further help.
7. What to do if the dash cam stops recording?
➀ Ensure that the memory card has enough available storage and is not full. We
recommend customers format the card every two months for better performance.
You can also replace it with a new one after using it for a long period of time.
➁ Check the power supply and connections to ensure that the dash cam is receiving
constant power.
➂ Keep the dash cam out of direct sunlight and extreme temperatures.
➃ Make sure you enabled Loop recording. Otherwise, the dash cam will stop
recording when the card is full.
➄ If your issue remains, kindly contact customer service for further help.
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