3. Technical Support
3.1 Help and Advice
At KMA Machines, we pride ourselves on our quality. Despite not being designed for swimming,
ring up in the air or generally ying around, even if they do land “softly”, our machines are built
to last and resist the daily routine of touring. However, from time to time we do realise, like with
all electronics, things can go wrong, no matter how carefully you treat them.
On average, 70-80% of all pedals sent into us for service are actually fully functional and most
issues are caused by faulty cables, your instrument, a bad power supply unit or something else
we cannot recreate in our service department.
Most issues usually can also be resolved by reviewing our FAQ and User Manuals with common
troubleshooting tips, but if you can’t nd the answer you are looking for (or if you need technical
assistance or service after purchase) please do get in touch with our service team via the form
available on our website.
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