Kodak 8456923 - LED Error Codes; Contacting Service

A-61602 June 2013 5-3
LED error codes Following is a listing of the error codes that may be displayed in the
Function window. When an error occurs, the red indicator will blink and
a number is displayed in the Function window.
Contacting Service 1. Visit www.Kodak.com/go/disupport to obtain the current phone
number for your country.
2. When calling, please have the following information ready:
• A description of your problem.
• The scanner model and serial number.
• Computer configuration.
• Software application you are using.
Code Problem Remedy
E 1
E 2
E 3
E 4
Scanner failure Turn the scanner off, then on again.
restart the scanning application and try
again. If the problem persists, contact
Kodak Service.
E 5 Internal test
E 6 Light check failure
E 7 Command failure
E 8 Document jam Open the scanner cover and remove
any paper in the paper path.
E 9
E 0
Internal test Turn the scanner off, then on again.
Restart the scanning application and try
again. If the problem persists, contact
Kodak Service.
E 1 5 Scanner cover open Close the scanner cover.