Troubleshooting
70 www.kodak.com/go/aiosupport
Print quality
• For best results, use paper with the COLORLOK Technology logo on the package.
• Make sure the paper is loaded correctly. See Loading paper, page 20.
• Clean the printhead:
–Press Home.
–Press to select Maintenance, then press OK.
–Press to select Clean Printhead, then press OK.
• Calibrate the printer:
–Press Home.
–Press to select Maintenance, then press OK.
–Press to select Calibrate Printer, then press OK.
• For more help, go to www.kodak.com/go/espc310support, then type missing
colors,
blank prints, or other problem in the search field.
Ink cartridge
• Check that KODAK Ink Cartridge(s) are installed. Do not use non-Kodak brand or
refilled ink cartridges.
• Remove, then install the cartridges again. Make sure the cartridges click into place.
Paper jam
• Open the access door.
• Gently pull paper out from the front, reaching through the opening above the paper
output tray.
• If you cannot access the paper from the front, gently pull the jammed paper up
from the paper input tray.
• Make sure the paper in the input tray is free of tears or creases.
• Make sure you do not overload the paper input tray.
For more information, go to www.kodak.com/go/espc310support, then type Paper
jam in the search field.
Error
codes/message
s
Go to www.kodak.com/go/espc310support, then type your error code or message.
Problem Possible Solutions
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