53 www.kodak.com/go/support
Troubleshooting
Computer/connectivity problems
Picture quality problems
Status Solution
The software installer
does not start
■ Choose and install the right version for your computer at
www.kodak.com/go/camerasw.
Slide Show does not
run on an external
video device
■ Adjust the camera Video Out setting to NTSC or PAL (see
page 47).
■ Make sure the external device settings are correct. (See the
device’s user guide.)
Computer does not
communicate with
the camera
■ Turn off the camera, then turn it back on.
■ Make sure the battery is charged and installed correctly (see
page 1).
■ Make sure the KODAK Camera USB Cable, U-8 is connected to the
camera and the computer (see page 48). Then turn on the
camera.
■ See KODAK Software Help at www.kodak.com/go/camerasw.
Status Solution
Picture is not clear ■ To automatically set exposure and focus, press the Shutter button
halfway. When the framing marks turn green, press the Shutter
button completely down to take the picture.
■ Clean the lens (see page 58).
■ Place the camera on a flat, steady surface or use a tripod (especially
in high-zoom settings or in low light).
■ Use a larger picture size (see page 45).
■ If you’re manually adjusting the ISO speed, realize that high ISO
setting may cause grainy pictures.
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