A-61676 June 2010 6-5
Scanner LED status The color of the LED indicates the scanner status.
Contacting Service 1. Visit www.Kodak.com/go/dicontacts to obtain the most current
phone number for your country.
2. When calling, please have the following information ready:
• A description of your problem.
• The scanner model and serial number.
• Computer configuration.
• Software application you are using.
For updated drivers, see www.kodak.com\go\scanners.
LED Status
Steady green Ready to scan or scanning is in process.
Flashing green Sleep mode.
Steady orange Ready to scan or scanning with a warning. The
rollers need to be cleaned or replaced.
Flashing orange Initializing or sleep mode with warning. Check
the status of the scanner using the User Utility.
Red An error occurred.