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General| Product Category | Plumbing Product |
|---|---|
| Device Name | Kohler OnCue Plus RDC |
| Installation | Professional installation recommended |
| Alerts | Email and text alerts |
| Monitoring Capabilities | Generator status, maintenance needs |
| Mobile App | Kohler OnCue Plus App (iOS and Android) |
Procedure to prevent unintended generator set startup during maintenance.
Warnings about electrical hazards and dangers of moving machinery.
Lists relevant documentation and their part numbers for reference.
Introduction to the Kohler OnCue Plus system and its capabilities for monitoring and control.
Guidance on connecting and managing multiple generator sets within the OnCue Plus system.
Information on the server system used by Kohler to connect generator sets to the OnCue Plus application.
Details regarding the terms and conditions of use for the OnCue Plus account.
Minimum requirements and recommendations for connecting generator sets to the Internet for OnCue Plus.
Guidance on configuring firewalls and network settings for secure internet connectivity.
Information on purchasing and using OnCue Plus kits for different generator controllers.
Procedure for downloading and installing firmware updates for generator set controllers.
Steps to obtain and record the controller password and serial number for OnCue Plus.
Instructions for establishing an internet connection for the generator set.
Steps to get started with the OnCue Plus web application or mobile app.
Overview of OnCue Plus monitoring and messaging capabilities.
List of information needed to create an OnCue Plus account and connect a generator.
Instructions for accessing the OnCue Plus login screen and creating a new account.
Step-by-step guide for setting up a new user account for the OnCue Plus system.
Procedure for adding a generator set to an existing OnCue Plus account.
Steps to activate the generator set within the OnCue Plus system using an activation code.
Description of the different views available within the OnCue Plus interface.
Explanation of the Power System Status screen and its displayed information.
How to select and view specific generator sets when multiple are connected to the account.
Viewing past generator activity, including exercise runs, starts, stops, and fault conditions.
Using the Controls view for remote operation of generator exercises and outputs.
Features for communicating with your generator dealer, including entering information and emailing.
Checking service dates, last exercise, and next exercise for generator maintenance.
Configuring email/text notifications, data updates, generator details, and output labels.
Safety precautions and instructions for troubleshooting generator sets and connected equipment.
Methods to verify the connection status between the controller and the Kohler OnCue Plus server.
Ensuring the correct generator serial number is programmed for proper connection.
Steps to verify the physical Ethernet connection and firewall configuration.
A systematic procedure for diagnosing and resolving issues with connecting OnCue Plus to the generator.
A table listing common problems, their possible causes, and suggested solutions for OnCue Plus connectivity.
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