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10. The device cra-
shes, or the screen
turns blue after star-
tup. What can I do?
It may be because the system of the tablet has
been damaged to some extent for improper
shutdown actions.
When shutdown, press and hold the Power and
Vol- button together to reboot the device and enter
Recovery mode, so as to repair or reset
the system.
After entering Recovery mode, user will
have to choose an option from the menu before
going on:
• Continue – Exit without doing anything and
continue to Windows 8.1 system.
• Use a device- Refresh the system by using
a USB
device, network connection, or Windows
recovery DVD.
• Troubleshoot- Refresh or reset your PC or use
advanced tools.
• Turn off your PC- do nothing and turn off
the tablet.
11. Touchscreen
responds slowly or
improperly, what’s
wrong?
Perhaps the screen is dirty, and sometimes
the protective cover prevents the tablet from
recognizing your inputs.
Moisten a soft, lint free cloth with either water
or a display cleaner, and wipe the surface of the
tablet until it is clean. Do not allow water from
the cloth to seep down to the tablet ports or
buttons. Remove any protective covers from the
touchscreen.
12. No wireless
connection, how to
set it up?
1. Check if the wireless radio is on.
See Wi-Fi setting.
2. Try to get closer to the wireless access point.
3. Reset the wireless router if using a private
network; open the browser to view the landing
page if using a public network.
The signal strength is not strong enough. Move
your tablet to a different location for better signal
reception.
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