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Kwikset SmartCode 911 Troubleshoot Manual
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©2
01
5 Spec
trum B
rand
s, Inc.
Progr
amming and T
roubleshoo
ting Guide
Mast
er
code 2
T
r
oubleshoot
ing: Lock
ed T
urnbutt
on
6
T
r
oubleshoot
ing: K
eypad
7
T
r
oubleshoot
ing: Smart Home S
yst
ems
8
T
r
oubleshoot
ing: Battery
10
Batt
er
y F
A
Q
11
62813 / 01
1 / 1
1
T
echnical Suppo
r
t
1
-
866-863-6584
www
.
kw
ik
se
t.
c
om
1
3
2
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5
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2
Table of Contents
Contents
1
About the Mastercode
2
Enabling and Setting the Mastercode
2
Master Code
2
Adding User Codes with the Mastercode Enabled
3
Disabling and Deleting the Mastercode
5
The Turnbutton Cannot Rotate
6
The Keypad Is Unresponsive
7
The Lock Button Does Not Lock the Door
7
Keypad Error Test
7
Keypad Lockout
7
The Lock Fails to Pair with a Smart Home System
8
The Lock Is Not Close Enough to the Controller
8
Troubleshooting: Battery
10
The Batteries Drain Within One Day
10
The Batteries Drain Within One Week
10
The Batteries Drain Within a few Weeks
10
Battery FAQ
11
What Type of Batteries Do You Recommend?
11
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Kwikset SmartCode 911 Specifications
General
Quantity
1
Product type
Smart door lock
Manual
Yes
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