Kyocera ECOSYS PA2100cx User Manual

8-7
Troubleshooting > Troubleshooting
Troubleshooting
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following
pages. If the problem persists, contact your Service Representative.
Machine Operation Trouble
When the following machine operation troubles occur, implement appropriate procedures.
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Checking the Equipment's Serial Number (page i)
Symptom Checkpoints Corrective Actions
Reference
Page
The screen does not
respond when the power
switch is turned on.
Check the power cable. Connect both ends of the power cable
securely.
page 2-8
Blank sheets are ejected. — Check that the settings of the
application software.
—
Paper often jams. — Turn the orientation 180 degrees around
in which the paper is positioned.
page 3-2
Is the paper of the supported type? Is it
in good condition?
Remove the paper, turn it over, and
reload it.
page 3-2
Is the paper curled, folded or wrinkled? Replace the paper with new paper. page 3-2
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper. page 8-25
2 or more sheets are
overlaps when ejected.
(multi feed)
— Load the paper correctly. page 3-2
Printouts are wrinkled. Is the paper loaded correctly? Load the paper correctly. page 3-2
— Turn the orientation 180 degrees around
in which the paper is positioned.
page 3-2
Is the paper damp? Replace the paper with new paper. page 3-2

Kyocera ECOSYS PA2100cx Specifications

General

Color	Yes
N-up printing	2, 4, 6, 8, 9, 16, 25
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Booklet printing function	No
Time to first page (black, normal)	11 s
Time to first page (color, normal)	12.5 s
Print margins (top, bottom, right, left)	4.2 mm
Print speed (black, normal quality, A4/US Letter)	21 ppm
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.2 W
Power consumption (ready)	33 W
Power consumption (printing)	345 W
Power consumption (PowerSave)	0.9 W
Energy Star Typical Electricity Consumption (TEC)	0.691 kWh/week
Printer fonts	PCL, PostScript
Printing colors	Black, Cyan, Magenta, Yellow
Country of origin	China
Maximum duty cycle	65000 pages per month
Recommended duty cycle	500 - 1500 pages per month
Replacement cartridges	TK-5430K Zwart (toner 1.250) ISO/IEC 19798 TK-5430Y Geel (toner 1.250) ISO/IEC 19798 TK-5430M Magenta (toner 1.250) ISO/IEC 19798 TK-5430C Cyaan (toner 1.250) ISO/IEC 19798 TK-5440K Zwart (toner 2.800) ISO/IEC 19798 TK-5440Y Geel (toner 2.400) ISO/IEC 19798 TK-5440M Magenta (toner 2.400) ISO/IEC 19798 TK-5440C Cyaan (toner 2.400) ISO/IEC 19798
Number of print cartridges	4
Page description languages	PDF, PCL 6, XPS, PostScript 3
Total input capacity	300 sheets
Total output capacity	150 sheets
Maximum input capacity	550 sheets
Paper tray 1 input capacity	250 sheets
Total number of input trays	2
Maximum number of input trays	3
Multi-Purpose tray input capacity	50 sheets
Custom media width	70 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Duplex media weight	60 - 120 g/m²
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
USB connector	USB Type-A
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Kyocera Mobile Print, Mopria Print Service
Processor family	ARM Cortex
Sound power level (standby)	30 dB
Sound pressure level (printing)	48 dB
Display	LCD
Control type	Buttons
Certification	GS, TUV
Product color	Black, White
Market positioning	Home & office
Display number of lines	2 lines
Sustainability certificates	CE
Package depth	567 mm
Package width	592 mm
Package height	460 mm
Package weight	27000 g
Cables included	AC
Included cartridge capacity (black)	1500 pages
Harmonized System (HS) code	84433210

Weight and Dimensions

Width	410 mm
Height	329 mm