Troubleshooting
10-10 OPERATION GUIDE
The removable
memory is not
formatted.
Is the removable memory
formatted by this machine?
Use the removable memory
formatted by this machine.
—
The source file is not
found.
– The specified file is not found. The
job is canceled. Press [End].
—
Top tray of the
machine is full of
paper.
– Remove paper from the top tray. —
Unknown Toner
Installed. [C][M][Y][K]
– If the toner container was taken from
a different machine of the same
model while it was displaying the Add
toner. [C][M][Y][K] message, ignore
the message and use the toner.
—
Unknown Toner
Installed. PC
[C][M][Y][K]
Is the different named
product or counterfeit
product installed?
Install our genuine product that is
specified for this machine.
—
Warning low memory. – Further process cannot be performed
due to insufficient memory.
Press [Continue] to print the scanned
pages. Press [Cancel] to cancel the
printing job.
—
– The process cannot be performed
due to insufficient memory. If only
[End] is available, press [End]. The
job will be canceled.
—
Set the waste toner
box.
– The waste toner box is not installed
correctly. Set it correctly.
9-8
Error Message Checkpoints Corrective Actions
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