TROUBLESHOOTING
PROBLEM CHECK ACTION
Meter won’t turn on Battery Replace
AC Adapter Plug in
AC Wall Outlet Verify power source
Contact LaMotte for
Return Authorization
Return to LaMotte for
repair
Suspect Calibration Check calibration with
standards
Use new standards
Verify standards with
Formazin
Run alternate test with
Formazin
Verify with another meter Check other meter
calibrations
Check tube alignment Re-align tube
Check sample tubes for
dirt and scratches
Check, clean and/or
replace if necessary
Check to see if internal
meter components are
wet
Always dry tubes before
inserting. Examine
chamber for visible
moisture.
Contact LaMotte for
Return Authorization
Return for calibration
check
Very low battery Change battery
Over range Dilute sample
Burnt out bulb or
misaligned tube
Check tube alignment
Call LaMotte
BAT Low battery Change battery
22
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