Appendix A – Testing the Connection to PayClock Online • 33
Test 2 – Ports used by the clock will tested.
Pass = The test cycle will move to the PayClock Online service
test.
Fail – What should I do if this test fails?
• Open the listed port(s) to traffic.
• Contact your IT department to open the listed port(s) to traffic.
Test 3 – PayClock Online Service used by the clock will tested.
Pass = The test cycle will display a summary of the test.
Fail – What should I do if this test fails?
• Open the listed port(s) to Inbound / Outbound traffic.
• Contact your IT department to open the listed port(s) to traffic.
Notes
The internet test will attempt to ping www.google.com
. If ping is disabled
on the network a false test result could be displayed and may require you
to involve your IT department or someone familiar with your network.
It may be necessary to involve your IT department or someone familiar
with your network if there is a failure with the Ports or PayClock Online
Services test which requires changes to the network / firewall settings.
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