lefant M201 - Troubleshooting

Please use this chart to troubleshoot common problems using robot.
6.Troubleshooting
MalfunctionPossible CausesSolutions
01
02
Robot is not able
to connect to the
home Wi-Fi
network.
Robot is not
charging.
Robot gets into
trouble while
working and
stops.
Robot returns to
the Charging
Dock before it
finishes cleaning
Robot will not
clean
automatically at
scheduled time.
Robot does not
clean the whole
area.
Incorrect home Wi-Fi username or
password entered.
Download the incorrect APP.
Robot is not within range of your home
Wi-Fi signal.
Robot isn't in network pairing mode.
Enter the correct home Wi-Fi username and password.
Please scan the QR code in the user manual or search
"Lefant life" on google play or app store.
Make sure robot is within range of your home Wi-Fi
signal.
Make sure the robot is in the network pairing mode.
Robot does not support 5GHz Wi-Fi.
Your smartphone’s operating system
needs to be updated.
Robot is not switched ON.Switch ON robot.
Robot has not connected to the
Charging Dock.
The Power Adapter is not connected to
the Charging Dock.
Be sure that the robot’s Charging Contacts have
connected to the Charging Dock Pins.
Make sure the Power Adapter is firmly connected to the
Charging Dock.
The Power Adapter is not connected to
the power supply.
Make sure the Power Adapter is connected to the power
supply.
The robot is tangled with something on
the floor (electrical cords, drooping
curtains, carpet fringe etc.).
Robot will try various ways to get itself out of trouble.
If it is unsuccessful, manually remove the obstacles and
restart.
Side Brush is stuck or the rotation
speed of the Side Brush decreases.
Remove the debris tangled around the Side Brush. If the
Side Brush still rotates slowly, contact Customer Service.
When battery power gets low, robot
automatically switches to Return to
Charger Mode and returns to the
Charging Dock to recharge itself.
This is normal. No solution necessary.
Working time varies according to floor
surface,room complexity and the
Cleaning Mode selected.
This is normal. No solution necessary.
Time Scheduling function is cancelled.Reset Time Scheduling function.
Robot is powered OFF.Power ON robot.
Robot’s battery is low.Keep robot powered ON and on the Charging Dock to
make sure it has a full battery to work at any time.
Robot’s components are tangled with
debris.
Power OFF robot, clean the Dust Bin, and invert the
robot. Clean Side Brush as described in section 4.
The cleaning area is not tidy.Remove small objects from the floor and tidy up the
cleaning area before robot starts cleaning.
Make sure the robot has connected with 2.4GHz Wi-Fi
network.
Update your smartphone’s operating system. The
Lefant life App runs on iOS9.0 and above, Android 4.0
and above.
03
04
05
06
The images are only for reference, please refer to the actual item as the standard. Lohas reserves the right
to update products without prior notice.
If the trouble cannot be eliminated according to the above operation, Please contact support@lefantlife.com
No.
18