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Table 7. Alert Codes and Troubleshooting
Alert
Code
Priority Condition
Actual Displayed
Alert Text Under
dealer control center
> Notications
Component or System Operational
State and Troubleshooting Tip
How to clear
alert code
611 Service Urgent
High Room
Temperature
Detected
This alert will automatically notied the user that a
high room temperature condition exist. A notication
is displayed on the HD display and email notication
sent to homeowner and dealer.
The heat alert protection parameter range is 80°F
to 100°F (26.67 to 37.78°C). Default is 90°F
(32.22°C).
NOTE: Notication is dependent on
the thermostat having a active
Wi-Fi connection and the user
account has been setup and
includes a valid email address.
Automatically clears when
condition is resolved.
700 Service Urgent
Thermostat Temp
Sensor Problem
The HD display’s internal temperature sensor is not
operating correctly. To resolve this issue, try the fol-
lowing:
• Remove HD display from mag-mount and
reattaching.
• Seal hole in wall behind mag-mount to minimize
exposure to unconditioned air from inside the wall.
• Run “reset all” under dealer control center.
• If issue persist, then replace the HD display.
Automatically clears when
the system detects that the
issue no longer exists.
703 Service Soon
Thermostat Humid
Sensor Problem
Thermostat Humid Sensor Problem. Sensor is dam-
aged or data is corrupted possibly..
First try a system reset, then
if persists the thermostat
would need replacement.