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Lennox icomfort Touch - User Manual

Lennox icomfort Touch
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09/10 506566−01
*2P0910* *P506566-01*
2010 Lennox Industries Inc.
Dallas, Texas, USA
NOTICE
Read this manual before programming this thermo-
stat.
Use this thermostat only as described in this manual.
icomfort−Enabled Units
G71MPP−03 or later XC17−02 or later
SLP98−01 or later XP17−02 or later
SL280−02 or later XC21−05 or later
CBX40UHV−02 or later XP21−01 or later
CBX32MV−06 or later
Shipping and Packing List
1 − icomfort Touch thermostat
6 − Mounting Screws
6 − Wall Anchors
1 − Installation Quick-Start Guide
1 − Installer’s System Setup Guide
1 − Homeowner’s Manual
1 − Warranty card
1 − Warranty Audit Tag
WARNING
Electric shock hazard.
Always turn off power at the main power source by
switching the circuit breaker to the OFF position be-
fore installing or removing this thermostat.
All wiring must conform to local and national building
and electrical codes and ordinances.
INSTALLER’S SYSTEM
SETUP GUIDE
icomfort Touch Thermostat
Touch Screen Programmable Communicating Thermostat
CONTROLS
506566−01
09/10
Table of Contents Page
Terms and Acronyms 2. . . . . . . . . . . . . . . . . . . . . . . . . .
Technical Description/Features 3. . . . . . . . . . . . . . . . . .
Installation and Setup (setup tab) 4. . . . . . . . . . . . . . .
System Settings 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Time and Date 5. . . . . . . . . . . . . . . . . . . . . . . . .
Adding / Removing Non−Communicating Devices 6. .
Humidification / Dehumidification Modes 9. . . . . . . . .
Modifying Communicating Device Settings 10. . . . . . . .
Using the Test Features (tests tab) 11. . . . . . . . . . . . . .
Setting up Equipment Parameters (equipment tab) 12
Stage Delay Timers & Differentials (equipment tab) 12
Using the Diagnostic Features (diagnostics tab) 13. .
Viewing and Clearing Alerts (alerts tab) 14. . . . . . . . . .
Accessing Installer Program from User Home Screen 16
Reconfiguring a System 17. . . . . . . . . . . . . . . . . . . . . . . .
Smooth Setback Recovery (SSR) 18. . . . . . . . . . . . . . .
Heat Pump, Dual Fuel and Balance Points 19. . . . . . . .
Adjustable Parameters Table (user and Installer) 21. . .
Alert Codes and Troubleshooting 26. . . . . . . . . . . . . . . .
Troubleshooting Tips 31. . . . . . . . . . . . . . . . . . . . . . . . . . .
Wiring Diagrams 34. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacement Controls 43. . . . . . . . . . . . . . . . . . . . . . . . .
Adding and Configuring devices
Adding a Non−Communicating Outdoor Unit 7. . . . . . .
Adding a Humidifier 7. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding a Dehumidifier 7. . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring Humidifier or Dehumidifier 8. . . . . . . . . . .
Configuring Heat Strips on Air Handler Control 36. . . .
Setting up typical icomfort systems:
Indoor Unit Outdoor Unit page
icomfort−enabled
furnace
icomfort enabled AC 37
non−communicating AC 38
icomfort−enabled
furnace (dual fuel)
icomfort enabled HP 39
non−communicating HP not supported
icomfort−enabled
air handler
icomfort enabled AC 40
non−communicating AC 41
icomfort−enabled
air handler
icomfort enabled HP 42
non−communicating HP 43
Litho U.S.A.

Questions and Answers

  • T
    torrescynthiaSep 4, 2025
    Why does my Lennox icomfort Touch say 'Must Program Unit Capacity'?
    • S
      Samantha MurphySep 4, 2025
      If your Lennox Thermostat displays 'Must Program Unit Capacity', it means the indicated unit is missing the programmed unit capacity. Go to the indicated unit and program the unit capacity manually. Consult the unit IOM for programming instructions. Remove power to the thermostat before programming the control board. After programming, reconnect the thermostat wires and reconfigure the system.
  • M
    Michael WilsonSep 18, 2025
    What does 'HSI Sensed Open' mean on my Lennox Furnace?
    • R
      ronaldyoungSep 18, 2025
      If your Lennox Furnace displays 'HSI Sensed Open', measure the resistance of the hot surface ignitor. Replace it if it's open or not within the specified range found in the IOM. Normal operation will resume after the fault is cleared.
  • F
    Frederick PhillipsSep 16, 2025
    What to do if my Lennox Furnace shows 'Gas Valve Relay Contact Closed'?
    • E
      Eric RodriguezSep 16, 2025
      If your Lennox Furnace displays 'Gas Valve Relay Contact Closed', check the wiring on the control and gas valve. If the wiring is correct, replace the control.
  • J
    jennifer27Sep 14, 2025
    How to troubleshoot a 'Gas Valve Problem' on my Lennox Furnace?
    • C
      Caleb MurraySep 14, 2025
      If your Lennox Furnace shows a 'Gas Valve Problem', you should check the gas valve operation and wiring. The error will clear once it's repaired.
  • J
    John GallowaySep 12, 2025
    What does 'Incomplete System' mean on my Lennox icomfort Touch Thermostat?
    • R
      Robert NorrisSep 12, 2025
      If your Lennox Thermostat displays 'Incomplete System', check the R, i+, i-, and C connections, ohm the wires, and cycle the power. If there is still no response, replace the indoor board.
  • A
    Angela WilliamsSep 12, 2025
    Why does my Lennox icomfort Touch Thermostat say 'Too Many Devices of the Same Type'?
    • I
      ibraunSep 12, 2025
      If your Lennox Thermostat indicates 'Too Many Devices of the Same Type', check the wiring and remove any duplicate equipment. Then, reconfigure the system.
  • V
    Victor AndersonSep 9, 2025
    What to do if my Lennox icomfort Touch says 'Missing'?
    • L
      Logan JacksonSep 9, 2025
      If your Lennox Thermostat displays 'Missing', check all connections and cycle the system power. If the problem continues, reconfigure the system using the procedure mentioned above.
  • T
    Todd DodsonSep 7, 2025
    What does 'Line Voltage Polarity Reversed' mean on my Lennox Furnace?
    • K
      Kimberly PowellSep 7, 2025
      If your Lennox Furnace displays 'Line Voltage Polarity Reversed', it means there is reverse line power voltage wiring. The system will resume normal operation 5 seconds after the fault is corrected.
  • J
    Jesse CarrilloSep 5, 2025
    How to fix 'Unknown Device Detected' on my Lennox icomfort Touch?
    • J
      johndavisSep 5, 2025
      If your Lennox Thermostat detects an 'Unknown Device', clear it by reconfiguring the system. Press and hold the Lennox Logo, press the setup tab, press start, and press confirm. If the problem persists, check all device connections to ensure they are icomfort-compatible.
  • M
    Melissa HowardAug 20, 2025
    What to do if my Lennox icomfort Touch shows 'Over Temperature Protection'?
    • L
      laura81Aug 21, 2025
      If your Lennox Thermostat displays an 'Over Temperature Protection' message, it means the indoor temperature rose above 99ºF during heating or cooling. First, check if the heating equipment is stuck ON. Next, verify the accuracy of the thermostat temperature sensor. Finally, switch to cooling mode to lower the indoor temperature.

Summary

NOTICE

Installation and Setup

System settings

Configuration options for system parameters, including date, time, and dealer information.

Setting time and date

Procedure to set the current time and date on the thermostat.

Adding or Removing Non-Communicating Equipment

Adding a Non-communicating Outdoor Unit

Steps to integrate non-communicating AC or heat pump units into the system.

Adding humidifier and dehumidifier

Procedure to add humidifier and dehumidifier devices to the system.

Configuring Humidification or Dehumidification Control Modes

Modifying Communicating Device Settings

Using the Tests features

Setting up Equipment parameters

Stage Delay & Differential Settings (Installer settings)

Configuring timers and temperature differentials for equipment stages.

Using the Diagnostics features

Viewing and Clearing Installer Alerts

Clearing alerts

Steps to clear critical and service alerts after addressing the underlying issue.

Reconfiguring a system

Start system configuration

Initiating the system discovery and configuration process.

Wiring Diagrams

Configuring heat strips on Air Handler Control (AHC)

Lennox icomfort Touch Specifications

General IconGeneral
Display TypeColor Touchscreen
Wi-Fi ConnectivityYes
CompatibilityLennox HVAC Systems
Programmability7-day Programmable
Energy MonitoringYes
Humidity ControlYes
Voice Control CompatibilityAmazon Alexa, Google Assistant
Remote AccessYes, via App
Energy SavingsYes
Indoor Air Quality IntegrationYes

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