Lenovo ThinkCentre E93z - Printer Problems; Serial Connector Problems; Software Problems

Action:Installadditionalmemory.Forinformationaboutpurchasingmemory,seeChapter11“Getting
information,help,andservice”onpage87
.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Insufficientfreehard
diskdrivespaceIfyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,andservice”
onpage87.
Printerproblems
Symptom:Theprinterdoesnotwork.
Actions:Verifythat:
1.Theprinteristurnedonandisonline.
2.Paperisloadedcorrectly.
3.Theprintersignalcableissecurelyconnectedtothecorrectparallel,serial,orUSBconnectoronthe
computer.
Note:Non-IEEE-approvedprintersignalcablesmightcauseunpredictableproblems.
1.Anydevicedriversandothersoftwarethatcamewiththeprinterarecorrectlyinstalled.
2.Youhaveassignedtheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOS
settings.FormoreinformationaboutBIOSsettings,seeChapter7“UsingtheSetupUtilityprogram”
onpage57.
Iftheproblempersists,runthetestsdescribedinthedocumentationthatcomeswithyourprinter.Ifyou
cannotcorrecttheproblem,havethecomputerserviced.SeeChapter11“Gettinginformation,help,
andservice”onpage87
.
Serialconnectorproblems
Usethisinformationtotroubleshoottheserialconnectoranddevicesattachedtotheserialconnector.
Symptom:Serialconnectorcannotbeaccessed.
Actions:
•Ensuretheserialcableissecurelyconnectedtotheserialconnectoronthecomputerandtotheserial
device.Iftheserialdevicehasitsownpowercord,ensureitisattachedtoaproperlygroundedelectrical
outlet.
•IftheserialdevicehasitsownOn/Offswitch,ensureitisintheOnposition.
•IftheserialdevicehasanOnlineswitch,ensureitisintheOnlineposition.
•Iftheserialdeviceisaprinter,ensurepaperisloadedcorrectly.
•Verifythatanysoftwaresuppliedwiththeserialdeviceiscorrectlyinstalled.Refertothedocumentation
fortheserial-deviceoption.
•Ensurethattheserial-connectoradapter,ifyouaddedone,isproperlyinstalledandfirmlyseated.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter11“Gettinginformation,help,andservice”onpage87
.
Softwareproblems
Selectyoursymptomfromthefollowinglist:
•“Whenusingasortfeature,datesdonotsortinthecorrectorder”onpage85
84ThinkCentreE93zUserGuide