Lenovo ThinkPad E455 - Solving Recovery Problems; Recovery Overview for the Windows 8.1 Operating Systems; Refreshing Your Computer

Attention:Ifyouneedupdateddevicedriversforyourcomputer,donotdownloadthemfromtheWindows
UpdateWebsite.ObtainthemfromLenovo.Formoreinformation,see“Makingsuredevicedriversare
current”onpage74
.
Solvingrecoveryproblems
IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone
ofthefollowing:
•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage100
.
•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestorethehard
diskdrive,hybriddrive,orsolid-statedrivetothefactorydefaultsettings.See“Creatingandusinga
recoverymedia”onpage97.
Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment
fromarescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalharddisk
drive,adisc,aUSBharddiskdrive,orotherexternaldevices)setasthefirstbootdeviceinthestartup
devicesequence.Youmustfirstmakesurethatyourrescuedeviceissetasthefirstbootdeviceinthe
startupdevicesequenceintheThinkPadSetupprogram.Fordetailedinformationonhowtotemporarilyor
permanentlychangethestartupdevicesequence,see“Startupmenu”onpage71
.
Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.
RecoveryoverviewfortheWindows8.1operatingsystems
ThissectionprovidesinformationabouttherecoverysolutionsfortheWindows8.1operatingsystems.
AWindowsrecoveryimageispreinstalledintherecoverypartitiononyourcomputer.TheWindowsrecovery
imageenablesyoutorefreshyourcomputer,orresetyourcomputertothefactorydefaultsettings.
YoucancreaterecoverymediaasbackupsorreplacementfortheWindowsrecoveryimage.Withthe
recoverymedia,youcantroubleshootandfixtheproblemsonyourcomputerevenifyoucannotstartthe
Windows8.1operatingsystem.Itisrecommendedthatyoucreaterecoverymediaasearlyaspossible.For
moreinformation,see“Creatingandusingrecoverymedia”onpage103
.
Refreshingyourcomputer
Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,
youcanrefreshyourcomputerwithoutlosingyourpersonalfilesorchangingyoursettings.
Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandtheprogramsthat
youinstalledfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.
Torefreshyourcomputer,dothefollowing:
1.Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.
2.IntheRefreshyourPCwithoutaffectingyourfilessection,clickGetstarted.
3.Followtheinstructionsonthescreentorefreshyourcomputer.
102UserGuide