Lenovo ThinkPad Tablet 2 - Handling Software Errors and Blank Screens

–Thespeakerisnotcovered.
–Thespeakermutefunctionisdisabled.
–Ifyouareusingaheadset,unplugit,thenplugitinagain.
–Thevolumeisnotturnedtothelowestlevel.
Iftheproblempersists,contactLenovofortechnicalsupport.
•Problem:Asong,video,orothermediafilecannotbeplayed.
Suggestedsolution:Checkandensurethatthemediafileisnotcorrupted.
Externaldeviceconnectionproblems
•Problem:Aconnectionisnotestablishedwhenyouconnectthetablettoacomputer.
Suggestedsolution:EnsurethatthecomputerUSBcableyouareusingistheonethatisshipped
withyourtablet.
•Problem:Bluetoothdevicescannotbelocated.
Suggestedsolution:Ensurethat:
–YourtabletBluetoothisswitched.
–TheBluetoothfeatureisactivatedonthedevicetowhichyouwanttoconnect.
–YourtabletandtheBluetoothdevicearewithinthemaximumBluetoothrange(10m).
Iftheproblempersists,contactLenovofortechnicalsupport.
Recoveringfromaseveresoftwareproblem
Ifyourtabletstopsrespondingandyoucannotturnoffthetabletbypressingandholdingthepowerbutton,
insertastraightenedpaperclipintotheemergency-resetholetoresetthetablet.Thenrestartyourtablet.
Tolocatetheemergency-resethole,see“Tabletlayout”onpage1.
Ifyoustillencounterthesameproblemafteryourestartyourtablet,resetyourtabletandrestartitagain,
youcanperformafactorydataresetoperation.Formoreinformation,referto“Restoringyourtabletto
thefactorydefaultstate”onpage41.
Errormessages
Message:0177:BadSVPdata,stopPOSTtask.
Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboardshould
bereplaced.Havethetabletserviced.
Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.
Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetupto
checkSecuritysettings,PressF10andthenpressEntertorestartthesystem.Ifyoustillhaveaproblem,
havethetabletserviced.
Message:0187:EAIAdataaccesserror
Solution:TheaccesstoEEPROMisfailed.Havethetabletserviced.
Message:0188:InvalidRFIDSerializationInformationArea.
56UserGuide