Paper jam in door C........................................................................................................................................223
Paper jam in the standard bin......................................................................................................................224
Paper jam in the multipurpose feeder.......................................................................................................225
Paper jam in the automatic document feeder.........................................................................................226
Paper jam in the 4‑bin mailbox....................................................................................................................228
Paper jam in the oset stacker or staple finisher...................................................................................229
Paper jam in the staple, hole punch finisher............................................................................................ 231
Staple jam in the staple finisher..................................................................................................................232
Staple jam in the staple, hole punch finisher...........................................................................................235
Troubleshooting....................................................................................... 238
Print quality problems....................................................................................................................................238
Printing problems............................................................................................................................................239
The printer is not responding......................................................................................................................269
Unable to read flash drive............................................................................................................................ 270
Enabling the USB port................................................................................................................................... 270
Network connection problems....................................................................................................................270
Hardware options problems.........................................................................................................................273
Issues with supplies........................................................................................................................................274
Paper feed problems..................................................................................................................................... 275
E-mailing problems.........................................................................................................................................280
Faxing problems............................................................................................................................................. 280
Scanning problems........................................................................................................................................ 286
Contacting customer support......................................................................................................................293
Upgrading and migrating........................................................................294
Hardware.......................................................................................................................................................... 294
Software............................................................................................................................................................. 315
Firmware.............................................................................................................................................................318
Notices........................................................................................................319
Index...........................................................................................................335
Contents 6