THE TONER MAY BE LOW
When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge.
THE FUSER MAY BE WORN OR DEFECTIVE
Replace the fuser.
Repeating defects appear on a page
Try one or more of the following:
MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE
The photoconductor unit may be defective if marks occur repeatedly in only one color and multiple times on a page.
• Replace the photoconductor unit if the defects occur every 94.2 mm (3.71 in.) or 37.68 mm (1.48 in.).
MAKE SURE THE FUSER IS NOT DEFECTIVE
The fuser may be defective if the marks occur down repeatedly in all colors.
• Replace the fuser if the defects occur every 141 mm (5.55 in.).
Skewed print
Try one or more of the following:
CHECK THE PAPER GUIDES
Adjust the length and width guides in the tray to the correct positions for the paper size loaded.
• Make sure the guides are not too far from the paper stack.
• Make sure the guides are not pressing too lightly against the paper stack.
CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
MAKE SURE THE PRINTER IS CLEAN OR IS NOT CONTAMINATED WITH PAPER DUST
Clean the exterior of the printer
1
Make sure that the printer is turned off and unplugged from the wall outlet.
Warning—Potential Damage: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power
cord from the wall outlet and disconnect all cables to the printer before proceeding.
2 Remove paper from the standard exit bin.
3 Dampen a clean, lint-free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer.
Print quality guide
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