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Lexmark CX331 - Faxing problems

Lexmark CX331
243 pages
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Cannot send emails
Action Yes No
Step 1
Make sure that the email SMTP settings are configured correctly.
For more information, see
“Configuring the email SMTP settings
on page 31.
Can you send an email?
The problem is
solved.
Go to step 2.
Step 2
Make sure that you are using the correct password. Depending on
your email service provider, use your account password, app
password, or authentication password. For more information, see
“Configuring
the email SMTP settings” on page 31.
Can you send an email?
The problem is
solved.
Go to step 3.
Step 3
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you send an email?
The problem is
solved.
Contact
customer
support.
Faxing problems
Caller ID is not shown
Action Yes No
Enable caller ID.
From the home screen, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls > Enable Caller ID.
Does the caller ID appear?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 207

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