Lexmark MS312 - User Manual

Other manuals for Lexmark MS312

Service Manual343 pages

Questions and Answers

Y
Yolanda BellAug 27, 2025
How to fix paper too short error on Lexmark Printer?
- C
  Colleen SimpsonAug 27, 2025
  To resolve the 'Paper too short' message on your Lexmark Printer, try the following: * Load the correct size of paper in the tray. * You can press on the printer control panel to clear the message and print using a different tray. * Check the tray length and width guides to ensure the paper is loaded properly. * Make sure the correct paper size and type are specified in Print Properties or the Print dialog, as well as in the Paper menu on the printer control panel. * Ensure the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed. * As a last resort, cancel the print job.
D
David ChristensenSep 14, 2025
What to do if my Lexmark MS312 says imaging unit nearly low?
- L
  Luke HendersonSep 14, 2025
  To resolve the 'Imaging unit nearly low' message on your Lexmark Printer, if necessary, press on the printer control panel to clear the message and continue printing.
S
Scott MurrayAug 28, 2025
What to do if my Lexmark MS312 Printer says cartridge low?
- B
  Bianca SingletonAug 28, 2025
  To resolve a 'Cartridge low' message on your Lexmark Printer, you may need to order a toner cartridge. If necessary, you can press on the printer control panel to clear the message and continue printing.
G
gsanchezAug 28, 2025
How to fix load [paper source] with [custom string] [orientation] error on Lexmark Printer?
- C
  christopher20Aug 29, 2025
  To fix the 'Load [paper source] with [custom string] [orientation]' error on your Lexmark Printer, load the indicated tray or feeder with the correct size and type of paper. Alternatively, you can press on the printer control panel to clear the message and continue printing. If all else fails, cancel the current job.
J
johnhancockSep 23, 2025
What to do if Lexmark All in One Printer says 'Insufficient memory to support Resource Save feature [35]'?
- S
  Steven JensenSep 23, 2025
  If your Lexmark All in One Printer displays 'Insufficient memory to support Resource Save feature [35]': - Press the button on the printer control panel to disable Resource Save, clear the message, and continue printing. - Install additional printer memory.
J
Jessica ClarkSep 18, 2025
How to fix replace unsupported imaging unit on Lexmark Printer?
- V
  vickiejonesSep 18, 2025
  Remove the imaging unit, and then install a supported one to clear the message and continue printing.
M
Mathew OrtegaSep 13, 2025
How to resolve weblink server not set up error on Lexmark MS312?
- T
  tmanningSep 13, 2025
  To resolve the 'Weblink server not set up' message on your Lexmark Printer, press on the printer control panel to clear the message. If the message appears again, then contact your system support person.
S
steven51Sep 9, 2025
How to fix network [x] software error on Lexmark MS312?
- J
  Joann MoonSep 10, 2025
  To resolve a 'Network [x] software error' on your Lexmark Printer, you can press on the control panel to continue printing. You can also turn off the printer, wait for about 10 seconds, and then turn it back on. If the problem persists, update the network firmware in the printer or print server. For more information, go to the Lexmark website.
S
Sarah ShepherdAug 30, 2025
What to do if Lexmark MS312 says reinstall missing or unresponsive cartridge?
- M
  Michelle McleanAug 30, 2025
  To address the 'Reinstall missing or unresponsive cartridge' message on your Lexmark Printer, first check if the toner cartridge is missing and install it if it is. If the cartridge is already installed, remove and then reinstall it.
W
William BishopAug 31, 2025
What to do if Lexmark Printer says reinstall missing or unresponsive imaging unit?
- A
  allencrystalAug 31, 2025
  To address the 'Reinstall missing or unresponsive imaging unit' message on your Lexmark Printer, first check if the imaging unit is missing and install it if it is. If the imaging unit is already installed, remove and then reinstall it.

Summary

Safety Information

Learning About the Printer

Finding Information about the Printer

Guides users on where to find specific printer setup and usage information.

Additional Printer Setup

Installing Internal Options

Details the process for installing internal components like memory or cards.

Installing Hardware Options

Guides users on how to install additional paper trays for expanded capacity.

Setting Up the Printer Software

Installing the Printer

Outlines the steps for installing the necessary printer software on a computer.

Networking

Preparing to Set Up the Printer on an Ethernet Network

Details the information needed before setting up the printer on an Ethernet network.

Preparing to Set Up the Printer on a Wireless Network

Lists the information required for configuring the printer on a wireless network.

Connecting the Printer to a Wireless Network

Using the Printer Software

Instructions for setting up the MS312 on a wireless network via software.

Using the Embedded Web Server

Explains how to configure wireless network settings via the Embedded Web Server.

Verifying Printer Setup

MS312 Menu and Network Setup Pages

How to print and review printer settings and network configuration pages.

Using MS312

Using the Printer Control Panel

Overview of the printer's control panel buttons and their functions.

Installing the Local Printer Settings Utility

Using the Local Printer Settings Utility

Using MS315 and MS415

Using the Control Panel

Overview of the control panel buttons and their functions for MS315/MS415.

Accessing the Embedded Web Server

Loading Paper and Specialty Media

MS312 Paper Size and Type Setup

Steps to set the paper size and type for the MS312 printer.

Loading Trays

Step-by-step instructions for loading paper into the printer trays.

Loading the Multipurpose Feeder

Detailed steps for loading various paper types into the multipurpose feeder.

Linking and Unlinking Trays

MS312 Tray Linking

Explains how to link and unlink trays for paper feeding on MS312.

Paper and Specialty Media Guide

Unacceptable Paper

Lists paper types that are not recommended for use with the printer.

Selecting Paper

Tips for choosing and using paper to prevent jams and ensure quality.

Supported Paper Sizes, Types, and Weights

Supported Paper Sizes

Table detailing supported paper sizes across different trays and duplex mode.

Printing

Printing a Document

Step-by-step instructions for printing a document from Windows or Macintosh.

MS312 Toner Darkness Adjustment

How to adjust toner darkness settings via Embedded Web Server for MS312.

Saving Money and the Environment

Conserving Supplies

How to enable and use the two-sided (duplex) printing feature.

Managing the Printer

Restoring Factory Default Settings

Steps to restore printer settings to their original factory defaults.

Saving Energy

How to use Eco-Mode to reduce energy, paper, or specialty media usage.

Securing the Printer

Statement of Volatility

Information about the types of memory in the printer and data storage.

Erasing Non-Volatile Memory

Steps to erase non-volatile memory on MS312 and MS315/MS415 models.

Understanding the Printer Menus

Paper Menu

How to set the default paper source for print jobs on MS312.

Clearing Jams

Avoiding Jams

Tips and instructions for properly loading paper to prevent jams.

MS312 Jams

How to interpret jam messages and locate jams on the MS312.

Maintaining the Printer

Cleaning the Printer

Step-by-step instructions for cleaning the exterior and interior of the printer.

Replacing Supplies

Step-by-step instructions for replacing the toner cartridge.

Troubleshooting

Understanding the Printer Messages

Explains common error messages for the MS312 and how to resolve them.

Network Error, Port [x] [54]

Troubleshooting steps for network errors related to port [x].

Print Jobs Do Not Print

Troubleshooting steps when print jobs are not being sent to the printer.

Print Quality Problems

Troubleshooting steps when pages or images are clipped.

Embedded Web Server Does Not Open

Troubleshooting steps when the Embedded Web Server fails to open.

Contacting Customer Support

How to contact customer support, including information needed and available methods.

Notices

Product Information

Basic product details like name, machine type, and model numbers.

Power Consumption

Product Power Consumption

Table documenting power consumption in various modes (Printing, Ready, Sleep, Hibernate).

Sleep Mode

Hibernate Mode

Statement of Limited Warranty for Lexmark Laser Printers, Lexmark LED Printers, and Lexmark Multifunction Laser Printers

Limited Warranty

Lexmark's warranty terms regarding manufacturing defects and workmanship.

Lexmark MS312 Specifications

General

Print Technology	Monochrome Laser
Print Speed	Up to 35 ppm
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 50, 000 pages
Standard Memory	128 MB
Processor Speed	800 MHz
Connectivity	USB 2.0, Ethernet
Input Capacity	250 sheets
Operating Systems Supported	Windows, Mac OS, Linux
Warranty	1-year limited warranty
Recommended Monthly Page Volume	500 to 2, 500 pages
Media Types Supported	Card Stock, Envelopes, Labels, Plain Paper, Transparencies
First Page Out	6.5 seconds
Supported Media Sizes	A4, A5, A6, Letter, Legal, Executive, Folio
Supported Media Types	Card Stock, Envelopes, Labels, Plain Paper, Transparencies
Output Capacity	150 sheets