2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 From the printer control panel, select Next > > Clear the jam, press OK > .
241 paper jam messages
Error code Description Action
241.01 Paper over tray 1 pass through sensor on warmup. Go to
“Tray 1 jam service check” on page 60.
241.02 Sensor (input) early arriving jam. Go to
“Tray 1 jam service check” on page 60.
241.03 Tray 1 pass through sensor never became covered
when feeding a sheet from an option below.
Go to
“Tray 1 jam service check” on page 60.
241.06 Failed to feed from Tray 1. Exhausted all pick retries.
Paper present sensing indicates media is in the tray.
Go to
“Tray 1 jam service check” on page 60.
241.14 The media is late reaching the sensor (input) within
the specified time from tray 1.
Go to
“Tray 1 jam service check” on page 60.
241.15 Media tray 1, tray pulled jam. Go to
“Tray 1 jam service check” on page 60.
241.16 The engine timed out waiting for the tray 1 to report
'ready' before the 1st pick attempt.
Go to
“Tray 1 jam service check” on page 60.
4514
Diagnostic information
58
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