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Lexmark MS810 - Incorrect Margins on Prints

Lexmark MS810
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Action Yes No
Step 1
a Make sure your software program is using a correct fill pattern.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 2. The problem is solved.
Step 2
a Load the specified tray or feeder with a recommended type of paper.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 3. The problem is solved.
Step 3
a Redistribute the toner in the imaging unit.
1 Remove the toner cartridge, and then the imaging unit.
2 Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to direct
light for more than 10 minutes. Extended exposure to light may cause
print quality problems.
3 Reinstall the imaging unit, and then the cartridge.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 4. The problem is solved.
Step 4
Replace the imaging unit, and then resend the print job.
Do horizontal voids appear on prints?
Contact
customer
support.
The problem is solved.
Incorrect margins on prints
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct positions for the
paper size loaded.
b Resend the print job.
Are the margins correct?
The problem is solved. Go to step 2.
Print quality Guide
Page 4 of 19

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