Lexmark MX317 - Scanner Carriage Failure Service Check

Actions Yes No
Step 7
a Replace the ADF unit. See “ADF unit removal” on page 388.
b POR the machine into Configuration menu > Disable
Scanner. From there, select Enabled to change the setting to
reenable the scanner module and then save the setting.
c POR the MFP to operating mode. Run a copy from the
flatbed.
Did the 840.xx error reoccur?
Go to step 8. The problem is
solved.
Step 8
Inspect JFBM1, JHOME1 and JCIS1 on the controller board.
Are they properly connected?
Go to step 10. Go to step 9.
Step 9
Properly connect all the connections.
Did the 840.xx error reoccur?
The problem is
solved.
Go to step 10.
Step 10
a Replace the flatbed unit. See “Flatbed assembly removal” on
page 398.
b POR the machine into Configuration menu > Disable
Scanner. From there, select Enabled to change the setting to
reenable the scanner module, and then save the setting.
c POR the MFP to operating mode. Run a copy from the
flatbed.
Did the 840.xx error reoccur?
Go to step 11. The problem is
solved.
Step 11
Replace the controller board. See
“Controller board removal” on
page 299.
The problem is
solved.
Contact
second‑level
support.
Scanner carriage failure service check
Actions Yes No
Step 1
POR the printer, open the scanner cover, and do the following:
• Check if the scanner carriage moves away, and then back to its
home position.
• Check if the CIS lamp illuminates.
• Check if Ready appears on the control panel.
Are the components properly working?
The problem is
solved.
Go to step 2.
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Diagnostics and troubleshooting
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