ADF rattling noise service check
Actions Yes No
Step 1
Is the ADF separator roller properly installed?
If the error persists,
then go to step 2.
Replace the ADF
separator roll. Go to
“ADF separator roll
removal ” on
page 384.
Step 2
Is the ADF top cover assembly properly installed?
If the error persists,
then contact the next
level of support.
Replace the ADF top
cover assembly. Go
to
“ADF top cover
assembly removal”
on page 393.
Flatbed legal scan service check
Action Yes No
Step 1
Check the JPLEN1 connector on the controller board for proper
connection.
Is it properly connected?
Go to step 3. Go to step 2.
Step 2
Reconnect the cable to the controller board.
Did this fix the problem?
The problem is
solved.
Go to step 3.
Step 3
Enter diagnostics mode and navigate to:
SCANNER TESTS > Sensor Test
Select Paper FB Long to perform the sensor test.
Did it pass?
Go to step 5. Go to step 4.
Step 4
Replace the flatbed. See
“Flatbed assembly removal” on
page 398.
Did this fix the problem?
The problem is
solved.
Go to step 5.
Step 5
Replace the controller. See
“Controller board removal” on
page 299.
Did this fix the problem?
The problem is
solved.
Contact the next
level of support.
7015
Diagnostics and troubleshooting
186
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