• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
• Push the tray
firmly
into the printer after loading paper.
Use recommended paper
•
Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or curled.
• Flex, fan, and align the paper edges before loading.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure that the paper size and type are set correctly on the computer or printer control panel.
• Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
• When Jam Assist is set to On, the printer automatically flushes blank pages or partially printed pages
with after a jammed page is cleared. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam location
1 Automatic document feeder
2 Standard bin
3 Rear door
4 Standard 250‑sheet tray
5 Optional 250‑ or 550‑sheet tray
7017-2xx, -4xx, -6xx
Diagnostics and troubleshooting
72
To Next Page
Loading...
