• “Sensor (input) miscellaneous jam 1 service check” on page 64
• “Sensor (input) miscellaneous jam 2 service check” on page 65
• “Sensor (input) miscellaneous jam 3 service check” on page 65
• “202 paper jams” on page 65
• “Sensor (fuser exit) static jam service check” on page 68
• “Sensor (fuser exit) late-leaving jam service check” on page 68
• “Sensor (fuser exit) late-arriving jam service check” on page 69
• “Sensor (narrow media) late arriving jam service check” on page 70
• “Sensor (narrow media) static jam service check” on page 71
• “Sensor (fuser exit) miscellaneous jam service check” on page 72
• “Fuser ID chip control jam service check” on page 72
• “203 paper jams” on page 73
• “Upper redrive motor control jam service check” on page 73
• “230 paper jams” on page 74
• “Sensor (duplex path) static jam service check” on page 77
• “Sensor (duplex path) early arriving jam service check” on page 78
• “Sensor (duplex path) never‑ or late‑arriving jam service check” on page 78
• “Sensor (duplex path) late leaving jam service check” on page 79
• “Duplex control jam service check” on page 80
• “Sensor (duplex path) miscellaneous jam service check” on page 81
• “Sensor (input) never-arriving jam (exiting duplex) service check” on page 82
• “235–239 paper jams” on page 82
• “24x paper jams” on page 83
• “Media feeder motor control service check” on page 85
• “Media tray 1, tray pulled jam” on page 86
• “Media feeder motor tray lift error service check” on page 87
• “Sensor (input) never-arriving jam from tray 1 service check” on page 87
• “250 paper jams” on page 88
• “Sensor (input) never-arriving jam from MPF media tray service check” on page 90
• “41y.xx paper jams” on page 92
• “43y.xx paper jams” on page 93
• “451 paper jams” on page 94
• “455–457 paper jams” on page 95
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers, and remove
trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.
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Diagnostic information
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