Lexmark MX711de 3 - Sensor (Input) Late-Leaving or DID-Not-Clear Jam Service Check

Action Yes No
Step 10
Check the sensor (input) for proper operation.
a Enter the diagnostic mode.
b Select Base sensor test.
c Observe the line item input.
Does the display on the operator panel change every time the sensing
area of the above sensor is interrupted or blocked?
Go to step 12.Go to step 11.
Step 11
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the Sensor
(input). See “Sensor
(input) removal” on
page 335.
Replace the
connection.
Step 12
Perform a print test, and check the appropriate media feeder.
Is the media properly picked and advanced out of the appropriate media
tray?
Go to step 13. Replace the
appropriate media
feeder. See “Media
feeder removal” on
page 393.
Step 13
Perform a print test, and check the main motor assembly.
Is the media properly transported and able to reach the sensor (input)?
Go to step 14. Replace the main drive
motor. See “Main drive
motor removal” on
page 391.
Step 14
Perform a print test.
Does the problem remain?
Contact the next
highest level of
technical support.
Problem solved.
Sensor (input) late-leaving or did-not-clear jam service check
Action Yes No
Step 1
Check the media size setup and tray guides for all media trays.
Does the media size, in use, match the size set for all media trays?
Go to step 2. Replace the media, or
change the media size
setup.
Step 2
Check the media trays for overfilling.
Are any of the media trays overfilled?
Remove any excess
new media.
Go to step 3.
Step 3
Check the media condition in all media trays.
Is any of the media in any of the media trays crumpled or damaged?
Replace the damaged
media.
Go to step 4.
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Diagnostic information
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