Lexmark MX810 Series - User Manual

Questions and Answers:

K
kayla36Aug 30, 2025
How do I fix 'Load [paper source] with [custom string] [paper orientation]' on my Lexmark printer?
- M
  Mary MooreAug 30, 2025
  If your Lexmark printer displays 'Load [paper source] with [custom string] [paper orientation]', try loading the indicated tray or feeder with the correct size and type of paper. To use the tray with the correct paper size or type, touch 'Finished loading paper' on the printer control panel. If the printer finds a tray that has the correct paper size and type, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default paper source. Alternatively, cancel the current job.
A
Amanda MclaughlinAug 29, 2025
How to resolve 'Load [paper source] with [paper type] [paper size] [paper orientation]' on Lexmark MX810 Printer?
- R
  rrojasAug 29, 2025
  To fix the 'Load [paper source] with [paper type] [paper size] [paper orientation]' error on your Lexmark printer, try loading the specified tray or feeder with the correct size and type of paper. To use the tray or feeder with the correct paper size and type, touch 'Finished loading paper' on the printer control panel. If the printer finds a tray or feeder that has the correct size and type of paper, then it feeds from that tray or feeder. If the printer cannot find a tray or feeder with the correct size and type of paper, then it prints from the default paper source. You can also cancel the current job.
K
Kristen SolomonAug 29, 2025
What to do if Lexmark Printer says 'Check tray [x] connection'?
- S
  Susan GonzalezAug 29, 2025
  To resolve the 'Check tray [x] connection' error on your Lexmark printer, try the following steps: * Turn the printer off and then on again. * If the error persists: 1. Turn off the printer. 2. Unplug the power cord. 3. Remove the indicated tray. 4. Reattach the tray. 5. Connect the power cord to a grounded outlet. 6. Turn the printer back on. * If the error still occurs: 1. Turn off the printer. 2. Unplug the power cord. 3. Remove the tray. 4. Contact customer support. Alternatively, you can touch 'Continue' on the printer control panel to clear the message and resume the job.
C
Courtney MedinaSep 12, 2025
How to fix 'Remove paper from bin [x]' message on Lexmark MX810 Printer?
- R
  Randy SmithSep 12, 2025
  To resolve the 'Remove paper from bin [x]' message on your Lexmark printer, remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing. If removing the paper does not clear the message, then touch 'Continue'.
M
Mary LopezSep 16, 2025
What to do if Lexmark MX810 Printer says 'Defective flash detected [51]'?
- J
  Jonathan NixonSep 16, 2025
  To address the 'Defective flash detected [51]' message on your Lexmark printer, try one or more of the following: * Replace the defective flash memory card. * From the printer control panel, touch 'Continue' to ignore the message and continue printing. * Cancel the current print job.
J
Jackie RubioSep 23, 2025
What to do if Lexmark All in One Printer says 'Error reading USB drive'?
- N
  Natalie CampbellSep 23, 2025
  If your Lexmark All in One Printer displays 'Error reading USB drive. Remove USB', it means an unsupported USB device is inserted. Remove the current USB device and insert a supported one.
W
wkingAug 27, 2025
How to resolve 'Replace unsupported cartridge' on Lexmark All in One Printer?
- S
  Shannon MartinezAug 27, 2025
  If your Lexmark All in One Printer displays a 'Replace unsupported cartridge' message, remove the current toner cartridge and install a supported one to clear the message and continue printing.
M
Matthew NavarroAug 27, 2025
How to fix 'Replace cartridge' message on Lexmark All in One Printer?
- A
  Arthur HopkinsAug 27, 2025
  When your Lexmark All in One Printer displays 'Replace cartridge, 0 estimated pages remain', you must replace the toner cartridge to clear the message and continue printing.
J
Jeffrey JacobsAug 26, 2025
How to resolve 'Change paper source' on Lexmark All in One Printer?
- D
  David RoweAug 26, 2025
  If your Lexmark All in One Printer prompts you to change the paper source, follow these steps: * Load the correct size and type of paper in the tray. * Specify the paper size and type in the Paper menu on the control panel. * Touch 'Finished changing paper'. Alternatively, you can touch 'Use current [paper source]' to use the available paper size and type in the tray, touch 'Reset active bin' to reset the active bin for a linked set of bins, or cancel the print job.
M
michaelchristensenAug 25, 2025
What to do if Lexmark All in One Printer says 'Disk full'?
- Z
  Zachary BrownAug 26, 2025
  If your Lexmark All in One Printer displays a 'Disk full' message, you can take the following steps: * Touch 'Continue' on the printer control panel to clear the message and continue processing. * Delete any unnecessary fonts, macros, or other data stored on the printer's hard disk. * Consider installing a printer hard disk with a larger capacity.

Lexmark MX810 Series Specifications

General

Print Technology	Monochrome Laser
Print Speed	Up to 55 ppm
Print Resolution	1200 x 1200 dpi
Processor Speed	800 MHz
Recommended Monthly Page Volume	5, 000 - 50, 000 pages
Operating System Compatibility	Windows, Mac OS, Linux
Maximum Monthly Duty Cycle	300, 000 pages
Standard Input Capacity	650 pages
Standard Output Capacity	550 pages
Connectivity	USB 2.0, Gigabit Ethernet
Mobile Printing	Apple AirPrint, Lexmark Mobile Print
Hard Drive	Optional

Summary

Safety Information

Understanding the Printer Control Panel

Setting Up and Using the Home Screen Applications

Accessing the Embedded Web Server

Instructions for accessing the printer's web-based interface for configuration and management.

Activating the Home Screen Applications

Details the process of activating and setting up preinstalled home screen applications.

Additional Printer Setup

Installing Internal Options

Details the process of installing various internal hardware options and memory devices.

Installing Hardware Options

Covers the installation of external hardware options like trays and bases.

Accessing the Controller Board

Provides step-by-step instructions for accessing the printer's controller board.

Setting Up the Printer Software

Guides on installing the necessary printer software on a computer.

Networking

Installing the Printer on an Ethernet Network

Step-by-step guide for installing the printer on an Ethernet network for Windows users.

Connecting the Printer Using the Wireless Setup Wizard

Guides on connecting the printer to a wireless network using the setup wizard.

Connecting the Printer to a Wireless Network Using Wi-Fi Protected Setup

Instructions for connecting the printer wirelessly using WPS (Push Button or PIN).

Connecting the Printer to a Wireless Network Using the Embedded Web Server

Steps to connect the printer to a wireless network via the Embedded Web Server.

Verifying Printer Setup

Confirms correct hardware and software installation by printing test pages.

Loading Paper and Specialty Media

Loading the 550-Sheet Tray

Step-by-step instructions for loading paper into the 550-sheet tray.

Loading the Multipurpose Feeder

Step-by-step guide for loading paper into the multipurpose feeder.

Printing

Printing from a Flash Drive

Steps for printing documents directly from a USB flash drive.

Printing Confidential and Other Held Jobs

How to store and release print jobs securely using PINs and expiration settings.

Canceling a Print Job

Procedures for canceling print jobs from the printer control panel or computer.

Copying

Making Copies

Basic instructions for making quick copies using the ADF or scanner glass.

Canceling a Copy Job

Procedures for canceling copy jobs in progress.

E-mailing

Setting Up the Printer to E-mail

Guides on configuring the printer's e-mail function.

Canceling an E-mail

Procedures for canceling e-mail jobs.

Faxing

Setting Up the Printer to Fax

Guides on connecting the printer for faxing and initial setup.

Choosing a Fax Connection

Details different scenarios for connecting the printer to a phone line for faxing.

Sending a Fax

Procedures for sending faxes using the control panel, computer, or shortcuts.

Canceling an Outgoing Fax

Procedures for canceling faxes that are still scanning or have been stored.

Scanning

Using Scan to Network

Guides on scanning documents to network destinations via shared folders.

Scanning to an FTP Address

Methods for scanning to an FTP address using the control panel or shortcuts.

Scanning to a Computer or Flash Drive

How to scan documents directly to a computer or flash drive over the network.

Scanning to a Computer Using the Embedded Web Server

Steps for creating scan profiles on a computer via the Embedded Web Server.

Setting Up Scan to Computer

Guides on setting up the Scan to Computer feature for Windows Vista and later.

Scanning to a Flash Drive

Instructions for scanning documents to a USB flash drive.

Understanding the Printer Menus

Wireless Menu

Guides on setting up and securing a wireless network connection using WPS.

Security Menu

Options for managing security settings, including backup passwords and templates.

Edit Security Setups Menu

Options for creating backup passwords and managing security templates.

Miscellaneous Security Settings Menu

Settings for login restrictions, failure time frames, and lockout times.

Disk Wiping Menu

How to securely erase print job data from the printer's hard disk.

Saving Money and the Environment

Saving Paper and Toner

Tips and printer settings to reduce paper and toner consumption.

Saving Energy

How to save energy using Eco-Mode and Quiet Mode settings.

Securing the Printer

Disposing of a Printer Hard Disk

Methods for securely disposing of printer hard disks to protect confidential data.

Erasing Volatile Memory

How to erase volatile memory (RAM) by turning off the printer.

Erasing Non-Volatile Memory

Steps to erase device, network, and security settings by wiping all settings.

Erasing Printer Hard Disk Memory

Procedures for securely overwriting data on the printer's hard disk.

Configuring Printer Hard Disk Encryption

How to enable hard disk encryption to protect sensitive data stored on the printer.

Maintaining the Printer

Cleaning the Printer Parts

Instructions for cleaning the printer's exterior and internal parts.

Cleaning the Scanner Glass

How to clean the scanner glass to resolve print quality issues like streaks.

Ordering Supplies

Information on how to order printer parts and supplies, including toner cartridges.

Replacing Supplies

Step-by-step instructions for replacing printer consumables.

Replacing the Toner Cartridge

Step-by-step instructions for replacing the toner cartridge.

Replacing the Imaging Unit

Step-by-step instructions for replacing the printer's imaging unit.

Moving the Printer

Safety precautions and steps for moving the printer to a new location.

Clearing Jams

Avoiding Jams

Tips and best practices for preventing paper jams.

[x]-Page Jam, Lift Front Cover to Remove Cartridge. [200-201]

Instructions for clearing paper jams that occur when lifting the front cover to remove the cartridge.

[x]-Page Jam, Open Upper Rear Door. [202]

Steps to clear paper jams by opening the printer's upper rear door.

[x]-Page Jam, Open Upper and Lower Rear Door. [231-234]

Instructions for clearing paper jams by opening both upper and lower rear doors.

[x]-Page Jam, Remove Standard Bin Jam. [203]

Steps to clear paper jams from the standard bin.

[x]-Page Jam, Remove Tray 1 to Clear Duplex. [235-239]

Instructions for clearing paper jams in the duplex area or tray 1.

[x]-Page Jam, Open Tray [x]. [24 x]

Steps to clear paper jams by opening a specific tray [x].

[x]-Page Jam, Clear Manual Feeder. [250]

Instructions for clearing paper jams from the manual feeder.

[x]-Page Jam, Open Mailbox Rear Door. Leave Paper in Bin. [4 yy.xx]

Steps to clear paper jams from the mailbox rear door.

[x]-Page Jam, Open Automatic Feeder Top Cover. [28 y.xx]

Instructions for clearing paper jams by opening the automatic feeder top cover.

[x]-Page Jam, Remove Paper, Open Finisher Rear Door. Leave Paper in Bin. [451]

How to clear jams by opening the finisher rear door.

[x]-Page Jam, Remove Paper, Open Stapler Door. Leave Paper in Bin. [455-457]

Steps to clear jams by opening the stapler door and removing paper.

Understanding Jam Messages and Locations

How to interpret jam messages and locate jams to clear them.

Troubleshooting

Understanding the Printer Messages

Explains various printer messages related to cartridges, paper source, and loading.

Check Tray [x] Connection

Steps to troubleshoot tray connection issues, including reseating and power cycling.

Disk Must Be Formatted for Use in This Device

Instructions for formatting the printer hard disk for use.

Solving Printer Problems

Guides to basic printer issues, hardware problems, and paper feed issues.

The Printer Is Not Responding

Troubleshooting steps for when the printer is not responding.

Printer Display Is Blank

Troubleshooting steps for when the printer display is blank.

Hardware and Internal Option Problems

Troubleshooting steps for issues with internal options and hardware.

Cannot Detect Internal Option

Steps to take when an internal option is not detected by the printer.

Internal Print Server Does Not Operate Correctly

Troubleshooting steps when the internal print server is not operating correctly.

Internal Solutions Port Does Not Operate Correctly

Troubleshooting steps when the Internal Solutions Port (ISP) is not operating correctly.

Tray Problems

Troubleshooting steps for issues related to paper trays and paper feeding.

USB;Parallel Interface Card Does Not Operate Correctly

Troubleshooting steps when the USB or parallel interface card is not operating correctly.

Paper Feed Problems

Troubleshooting steps for issues related to paper feeding and jams.

Jammed Pages Are Not Reprinted

Troubleshooting steps when jammed pages are not reprinted after clearing a jam.

Paper Frequently Jams

Steps to resolve frequent paper jams.

Paper Jam Message Remains After Jam is Cleared

Troubleshooting steps when a paper jam message persists after clearing the jam.

Solving Print Problems

Guides to resolve issues with printing jobs, including held jobs and formatting errors.

Printing Problems

General troubleshooting for print jobs that are not printing correctly.

Confidential and Other Held Jobs Do Not Print

Troubleshooting steps when confidential, verify, reserve, or repeat jobs do not print.

Incorrect Characters Print

Troubleshooting steps when incorrect characters are printed.

Job Prints from the Wrong Tray or on the Wrong Paper

Steps to resolve issues where jobs print from the wrong tray or on the wrong paper.

Large Jobs Do Not Collate

Troubleshooting steps when large print jobs are not collating correctly.

Multiple-Language PDF Files Do Not Print

Troubleshooting steps for when multiple-language PDF files do not print.

Printing Slows Down

Troubleshooting steps when print jobs take longer than expected.

Print Jobs Do Not Print

Troubleshooting steps when print jobs are not completing.

Print Job Takes Longer Than Expected

Troubleshooting steps when print jobs take longer than expected.

Tray Linking Does Not Work

Troubleshooting steps when tray linking functionality is not working.

Unexpected Page Breaks Occur

Troubleshooting steps when unexpected page breaks occur in print output.

Print Quality Problems

Troubleshooting steps for common print quality issues.

Characters Have Jagged or Uneven Edges

Steps to resolve issues with jagged or uneven character edges in prints.

Clipped Pages or Images

Troubleshooting steps for pages or images that are clipped in the print output.

Compressed Images Appear on Prints

Troubleshooting steps when images appear compressed on prints.

Gray Background on Prints

Steps to resolve issues with a gray background appearing on prints.

Horizontal Voids Appear on Prints

Troubleshooting steps for horizontal voids appearing on prints.

Incorrect Margins on Prints

Steps to resolve issues with incorrect print margins.

Paper Curl

Troubleshooting steps for paper curl issues affecting print jobs.

Printer is Printing Blank Pages

Troubleshooting steps when the printer outputs blank pages.

Printer is Printing Solid Black Pages

Troubleshooting steps when the printer outputs solid black pages.

Print Irregularities

Troubleshooting steps for various print irregularities.

Print is Too Dark

Steps to resolve issues where prints are too dark.

Print is Too Light

Steps to resolve issues where prints are too light.

Repeating Defects Appear on Prints

Troubleshooting steps for repeating defects appearing on prints.

Shadow Images Appear on Prints

Troubleshooting steps for shadow images appearing on prints.

Skewed Print

Steps to resolve issues with skewed print output.

Streaked Horizontal Lines Appear on Prints

Troubleshooting steps for streaked horizontal lines on prints.

Streaked Vertical Lines Appear on Prints

Troubleshooting steps for streaked vertical lines on prints.

Toner Fog or Background Shading Appears on Prints

Troubleshooting steps for toner fog or background shading on prints.

Toner Rubs Off

Troubleshooting steps when toner rubs off the printed output.

Toner Specks Appear on Prints

Troubleshooting steps for toner specks appearing on prints.

Transparency Print Quality is Poor

Troubleshooting steps when transparency print quality is poor.

Uneven Print Density

Troubleshooting steps for uneven print density.

Vertical Voids Appear on Prints

Troubleshooting steps for vertical voids appearing on prints.

Solving Copy Problems

Troubleshooting common issues related to the copier function.

Copier Does Not Respond

Troubleshooting steps when the copier function is not responding.

Partial Document or Photo Copies

Troubleshooting steps for partial document or photo copies.

Poor Copy Quality

Troubleshooting steps for poor copy quality.

Solving Fax Problems

Troubleshooting common issues related to faxing functionality.

Caller ID Is Not Shown

Troubleshooting steps when Caller ID information is not displayed.

Cannot Send or Receive a Fax

Troubleshooting steps when the printer cannot send or receive faxes.

Can Receive but Not Send Faxes

Troubleshooting steps when the printer can receive but not send faxes.

Can Send but Not Receive Faxes

Troubleshooting steps when the printer can send but not receive faxes.

Fax and E-mail Functions Are Not Set Up

Troubleshooting steps when fax and e-mail functions are not configured.

Received Fax Has Poor Print Quality

Troubleshooting steps when received faxes have poor print quality.

Solving Scanner Problems

Troubleshooting common issues related to scanning functionality.

Cannot Scan from a Computer

Troubleshooting steps when scanning to a computer fails.

Partial Document or Photo Scans

Troubleshooting steps for partial document or photo scans.

Poor Scanned Image Quality

Troubleshooting steps for poor scanned image quality.

Scan Job Was Not Successful

Troubleshooting steps when a scan job is not successful.

Scanner Unit Does Not Close

Troubleshooting steps when the scanner unit does not close.

Scanning Takes Too Long or Freezes the Computer

Troubleshooting steps when scanning takes too long or freezes the computer.

The Scanner Does Not Respond

Troubleshooting steps when the scanner is unresponsive.

Solving Home Screen Applications Problems

Troubleshooting steps for errors occurring with home screen applications.

An Application Error Has Occurred

Steps to resolve errors encountered with printer applications.

Embedded Web Server Does Not Open

Troubleshooting steps when the Embedded Web Server cannot be accessed.

Contacting Customer Support

Information on how to contact customer support for assistance.

Notices

Statement of Limited Warranty for Lexmark Laser Printers, Lexmark LED Printers, and Lexmark Multifunction Laser Printers

Details the limited warranty terms for Lexmark printers purchased in the US and Canada.

Limited Warranty

Limited Warranty Service

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