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24x Paper Jam Check Tray x
3 Pull the standard tray out of the printer.
If you see the edge of the print media in the standard tray:
a Pull the print media down and out.
b Slide the tray all the way into the printer.
c Slide the duplex front access cover back into the duplex unit. Make sure it snaps into
place.
If you do not see the edge of the print media in the standard tray:
a Push the tray back into the printer.
b Open the printer upper and lower front doors.
c Remove the print cartridge.
Warning: Do not touch the photoconductor drum on the underside of the print cartridge. Use
the handhold on the cartridge to avoid touching this area.
You should see the leading edge of the print media now.
Note: The print media may be covered with unfused toner, which can stain garments and
skin.
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