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Solving print quality problems
You can solve many print quality problems by replacing a supply or maintenance item that has reached
the end of its intended life. Check the operator panel for a message about a printer consumable. See
Determining the status of supplies for information about other ways to identify consumables that
need to be replaced.
Use the following table to find solutions to print quality problems.
Symptom Cause Solution
Blank pages The print cartridge is defective
or empty.
Replace the print cartridge. See Replacing
the print cartridge.
Black pages • The print cartridge is
defective.
• Your printer requires
servicing.
• Replace the print cartridge. See
Replacing the print cartridge.
• Call for service.
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