Diagnostic Information 2-13
4412-00X
2 Paper Feed Motor A noisy or chattering motor or a motor that fails to
turn, can be caused by:
• An open or short in the motor
• An open or short in the motor driver on the
system board
• A bind in the paper feed mechanism
With the paper feed motor cable P5 disconnected
from the system board, check for approximately 4
ohms between the following pins on the motor:
Pin 1 to Pin 4
If the readings are incorrect, replace the paper
feed motor assembly with gears. Go to the “Paper
Feed Motor Assembly with Gears Removal” on
page 4-22.
Although the paper feeds in a forward direction
only, the paper feed motor turns in two directions.
If the paper feed motor turns in one direction only,
replace the system board. Go to the “System
Board Removal” on page 4-19.
Binds in the paper feed motor or gear train can
cause intermittent false paper jam errors. Remove
the paper feed motor and check the shaft for binds.
Also check for a loose or worn motor gear.
3 Auto Sheet
Feeder Assembly
Check the pick roller for wear.
4 Mid Frame
Assembly
Check the following for wear:
• Small Feed rollers
• Large Feed roller
• Exit roller
• Star rollers
If the mid frame assembly needs to be replaced,
go to the “Mid Frame Assembly with Exit
Rollers Removal” on page 4-20.
5End-of-Forms
Flag and Spring
Check for binds or damage.
FRU Action