Lexmark X652DE - Solving Copy Problems; Copier Does Not Respond; Scanner Unit Does Not Close; Poor Copy Quality

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8 Touch Submit.

9 Touch .

Solving copy problems

Copier does not respond

These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES

Clear any error messages.

CHECK THE POWER

Make sure the printer is plugged in, the power is on, and Ready appears.

Scanner unit does not close

Make sure there are no obstructions:

1 Lift the scanner unit.

2 Remove any obstruction keeping the scanner unit open.

3 Lower the scanner unit.

Poor copy quality

These are some examples of poor copy quality:

• Blank pages

• Checkerboard pattern

• Distorted graphics or pictures

• Missing characters

• Faded print

• Dark print

• Skewed lines

• Smudges

• Streaks

• Unexpected characters

• White lines in print

These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES

Clear any error messages.

Troubleshooting

270

Main Page

Default Chapter3
- Table of Contents3
Safety Information13
Learning about the Printer15
- Finding Information about the Printer15
- Printer Configurations16
- Selecting a Location for the Printer17
- Basic Functions of the Scanner17
- Understanding the ADF and Scanner Glass18
- Understanding the Printer Control Panel19
- Understanding the Home Screen20
- Using the Touch-Screen Buttons22
- Other Touch-Screen Buttons23
Additional Printer Setup26
- Installing Internal Options26
- Attaching Cables44
- Verifying Printer Setup45
  - Printing a Menu Settings Page45
  - Printing a Network Setup Page46
- Setting up the Printer Software46
  - Installing Printer Software46
  - Updating Available Options in the Printer Driver47
- Setting up Wireless Printing48
- Installing the Printer on a Wired Network53
- For Macintosh Users54
- Changing Port Settings after Installing a New Network Internal Solutions Port56
- Setting up Serial Printing58
- Setting up the Printer to Fax60
Loading Paper and Specialty Media71
- Setting the Paper Size and Paper Type71
- Configuring Universal Paper Settings71
- Loading the Standard or Optional 250-Sheet or 550-Sheet Tray72
- Loading the 2000-Sheet Tray75
- Loading the Multipurpose Feeder79
- Loading the Envelope Feeder81
- Linking and Unlinking Trays83
Paper and Specialty Media Guidelines85
- Paper Guidelines85
- Supported Paper Sizes, Types, and Weights88
Copying92
- Making Copies92
- Copying Photos93
- Copying on Specialty Media93
  - Making Transparencies93
  - Copying to Letterhead94
- Customizing Copy Settings94
- Job Interrupt100
- Placing Information on Copies100
  - Placing the Date and Time at the Top of each Page100
  - Placing an Overlay Message on each Page100
- Canceling a Copy Job101
- Understanding the Copy Screens and Options101
- Improving Copy Quality104
E-Mailing105
- Getting Ready to E-Mail105
  - Setting up the E-Mail Function105
  - Configuring the E-Mail Settings106
- Creating an E-Mail Shortcut106
  - Creating an E-Mail Shortcut Using the Embedded Web Server106
  - Creating an E-Mail Shortcut Using the Touch Screen106
- E-Mailing a Document107
- Customizing E-Mail Settings108
  - Adding E-Mail Subject and Message Information108
  - Changing the Output File Type108
- Canceling an E-Mail109
- Understanding E-Mail Options109
Faxing111
- Sending a Fax111
  - Sending a Fax Using the Printer Control Panel111
  - Sending a Fax Using the Computer112
- Creating Shortcuts112
  - Creating a Fax Destination Shortcut Using the Embedded Web Server112
  - Creating a Fax Destination Shortcut Using the Touch Screen113
- Using Shortcuts and the Address Book113
  - Using Fax Shortcuts113
  - Using the Address Book113
- Customizing Fax Settings114
- Canceling an Outgoing Fax116
  - Canceling a Fax While the Original Documents Are Still Scanning116
  - Canceling a Fax after the Original Documents Have Been Scanned to Memory116
- Understanding Fax Options116
- Improving Fax Quality118
- Holding and Forwarding Faxes118
  - Holding Faxes118
  - Forwarding a Fax119
Scanning to an FTP Address120
- Scanning to an FTP Address Using the Keypad120
- Scanning to an FTP Address Using a Shortcut Number121
- Scanning to an FTP Address Using the Address Book121
- Creating Shortcuts121
  - Creating an FTP Shortcut Using the Embedded Web Server121
  - Creating an FTP Shortcut Using the Touch Screen122
- Understanding FTP Options122
- Improving FTP Quality124
Scanning to a Computer or Flash Drive125
- Scanning to a Computer125
- Scanning to a Flash Drive126
- Understanding Scan Profile Options126
- Improving Scan Quality128
Printing129
- Printing a Document129
- Printing on Specialty Media129
- Printing Confidential and Other Held Jobs132
- Printing from a Flash Drive134
- Printing Information Pages135
  - Printing a Directory List135
  - Printing the Print Quality Test Pages135
- Canceling a Print Job135
  - Canceling a Print Job from the Printer Control Panel135
  - Canceling a Print Job from the Computer136
Clearing Jams138
- Avoiding Jams138
- Understanding Jam Numbers and Locations139
- 200 And 201 Paper Jams139
- 202 Paper Jam141
- 230-239 Paper Jams142
- Paper Jams143
- 250 Paper Jam144
- 260 Paper Jam145
- 270-279 Paper Jams145
- 283 Staple Jams146
- 290-294 Paper Jams148
Understanding Printer Menus150
- Menus List150
- Paper Menu151
- Reports Menu164
- Menu Settings Page164
- Network Setup Page164
- Network/Ports Menu165
- Security Menu180
- Settings Menu184
- Help Menu233
Understanding Printer Messages234
- List of Status and Error Messages234
- Close Door or Insert Cartridge235
- Close Finisher Side Door235
- Disk Corrupted235
- Fax Failed235
- Fax Memory Full235
- Fax Station Name Not Set up236
- Fax Station Number Not Set up236
- Insert Staple Cartridge236
- Install Envelope Feeder237
- Invalid Pin237
- Load Staples238
- No Dial Tone239
- Queued for Sending239
- Reattach Envelope Feeder240
- Receive Complete240
- Remove Paper from All Bins241
- Remove Paper from Standard Output bin241
- Restore Held Jobs241
- Scan Document too Long242
- Scanner Adf Cover Open242
- Securely Clearing Disk Space242
- Set Clock242
- Some Held Jobs Were Not Restored242
- Unsupported Disk242
  - Replace Defective Cartridge243
  - Cartridge Part Number Unsupported by Device243
  - Short Paper243
  - Insufficient Memory to Support Resource Save Feature243
  - Insufficient Memory to Collate Job244
  - Insufficient Memory for Flash Memory Defragment Operation244
- Memory Full244
  - Ppds Font Error245
  - Defective Flash Detected245
  - Not Enough Free Space in Flash Memory for Resources245
  - Unformatted Flash Detected245
  - Standard Network Software Error246
  - Standard Parallel Port Disabled246
  - Standard Usb Port Disabled247
  - Too Many Bins Attached247
  - Too Many Disks Installed247
  - Too Many Flash Options Installed248
  - Too Many Trays Attached248
  - Remove Defective Disk248
- Disk Full249
- Unformatted Disk249
- Routine Maintenance Needed249
- Cartridge Low249
- Yy Cartridge Nearly Low249
- Yy Replace Cartridge249
  - Staple Jam249
  - Yy Scanner Jam249
  - Replace All Originals if Restarting Job250
  - Flatbed Cover Open250
- Scanner Disabled250
- Scanner Service Error250
Maintaining the Printer252
- Cleaning the Exterior of the Printer252
- Cleaning the Scanner Glass252
- Adjusting Scanner Registration253
- Storing Supplies255
- Conserving Supplies255
- Checking the Status of Supplies255
  - Checking the Status of Supplies from the Printer Control Panel255
  - Checking the Status of Supplies from a Network Computer255
- Ordering Supplies256
- Recycling Lexmark Products259
- Moving the Printer259
Administrative Support262
- Finding Advanced Networking and Administrator Information262
- Using the Embedded Web Server262
- Checking the Device Status262
- Setting up E-Mail Alerts262
- Viewing Reports263
- Adjusting the Brightness of the Display263
- Adjusting Power Saver264
- Restoring the Factory Default Settings264
Troubleshooting266
- Solving Basic Printer Problems266
- Printer Control Panel Display Is Blank or Displays Only Diamonds266
- Solving Printing Problems266
- Solving Copy Problems270
- Solving Scanner Problems272
- Solving Fax Problems274
- Solving Option Problems278
- Solving Paper Feed Problems281
- Solving Print Quality Problems282
- Embedded Web Server Does Not Open292
  - Check the Network Connections292
  - Check the Network Settings293
- Contacting Customer Support293
Notices294
- Edition Notice294
- Industry Canada Notices296
- Power Consumption304
Index311

Lexmark X652DE - Solving Copy Problems; Copier Does Not Respond; Scanner Unit Does Not Close; Poor Copy Quality

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