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Lexmark XM1140 Service Manual

Lexmark XM1140
510 pages
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MX310, MX317, MX410, MX417,
MX510, MX511, MX517de, XM1135,
XM1140, and XM1145 MFPs
Machine Type 7015-270, -47x, -6xx
Service Manual
Start diagnostics
Maintenance
Safety and notices
Trademarks
Index
October 03, 2018 www.lexmark.com
P/N 12G2376

Table of Contents

Other manuals for Lexmark XM1140

Questions and Answers:

Lexmark XM1140 Specifications

General IconGeneral
Duplex printingYes
Print technologyLaser
Time to first page (black, normal)6.5 s
Print speed (black, normal quality, A4/US Letter)38 ppm
Copier resize25 - 400 %
Maximum copy resolution- DPI
Copy speed (black, normal quality, A4)38 cpm
Scanner typeFlatbed scanner
Maximum scan areaA4 (210 x 297) mm
Scan speed (black)8 inch/min
Scan speed (color)18 inch/min
Duplex scan speed (black)42 ppm
Duplex scan speed (color)19 ppm
Optical scanning resolution600 x 1200 DPI
FaxingMono faxing
Modem speed33.6 Kbit/s
Digital sender-
Maximum duty cycle80000 pages per month
Recommended duty cycle750 - 10000 pages per month
Processor cores2
Processor frequency800 MHz
Maximum internal memory2560 MB
Sound pressure level (copying)55 dB
Paper input typePaper tray
Total input capacity300 sheets
Total output capacity150 sheets
Maximum input capacity850 sheets
Multi-Purpose tray input capacity50 sheets
Envelopes sizes7 3/4, 9, 10, DL
Maximum print size216 x 297 mm
Paper tray media typesCard stock, Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizesExecutive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)A4, A5, A6
JIS B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
Control typeTouch
Product colorBlack, White
Display diagonal4.3 \
Market positioningBusiness
Wi-FiNo
Mobile printing technologiesNot supported
Standard interfacesEthernet, USB 2.0
Optional connectivityParallel, Serial (RS-232), Wireless LAN
USB 2.0 ports quantity3
Power consumption (average operating)- W
Sustainability certificatesENERGY STAR
Operating altitude0 - 2896 m
Operating temperature (T-T)16 - 32 °C
Operating relative humidity (H-H)8 - 80 %
Weight and Dimensions IconWeight and Dimensions
Depth339 mm
Width472 mm
Height468 mm

Summary

MX310, MX317, MX410, MX417, MX510, MX511, MX517de, XM1135, XM1140, and XM1145 MFPs

Service Manual

Indicates the document is a service manual.

Notices, conventions, and safety information

Laser notice

Provides safety information regarding laser usage in the printer.

Conventions

Safety information

General caution statements

Change history

October 3, 2018

Records updates and revisions made to the manual.

General information

Media guidelines

Offers guidance on printing with specialty media.

Paper guidelines

Paper characteristics

Explains paper properties affecting print quality and reliability.

Diagnostics and troubleshooting

Troubleshooting overview

Introduces the general approach to diagnosing and resolving printer issues.

Power-on Reset (POR) sequence

Using Safe Mode

Fixing print quality issues

Paper jams

Avoiding jams

Provides instructions on how to prevent paper jams.

Understanding jam messages and locations

Explains how to interpret jam messages and clear jams.

ADF/Scanner hardware errors

8yy error messages

Lists and explains error codes related to ADF and scanner hardware.

Scanner disabled error service check

Scanner carriage failure service check

ADF service check

Scanner configuration error service check

Scan/fax/copy symptoms

Black or blank page copy service check

CCD service check

Flatbed motor service check

Flatbed home position service check

ADF rattling noise service check

Flatbed legal scan service check

ADF streak service check

ADF feed errors service check

ADF duplex failure service check

Modem/fax card service check

Blank spaces on incoming fax service check

Stretched words on incoming fax service check

Fax reception service check

Fax transmission service check

Fax error log codes

Escalating a fax issue to second-level support

Input option hardware errors

321–344 errors

Lists error codes related to input option hardware failures.

321 error messages

322 error messages

334 error messages

335 error messages

341 error messages

342 error messages

344 error messages

Option tray pick/lift motor service check

Option tray separator/pass through motor service check

Option tray ACM motor service check

Option tray controller card service check

Other symptoms

Base printer symptoms

Describes common symptoms related to the base printer functions.

Dead machine service check

Controller board service check

Control panel service check

Control panel button service check

USB print service check

Front door not closed service check

Network service check

Service menus

Understanding the control panel and menus

Explains how to navigate and use the printer's control panel.

Using the printer control panel

Understanding the colors of the Sleep button and indicator lights

Understanding the home screen

Using the touch-screen buttons

Menus list

Diagnostics menu

Entering the Diagnostics menu

Instructions on how to access the printer's diagnostic mode.

Registration

Explains how to adjust printer margins for registration.

Scanner calibration

Reset flatbed, ADF front, and ADF back calibration values

Details how to reset scanner calibration values to defaults.

PRINT TESTS

Print Quality Pages

HARDWARE TESTS

Panel Test

Verifies the functionality of the printer's control panel display.

Button Test

Tests the functionality of individual control panel buttons.

DRAM Test

Serial Wrap Test

USB HS Test Mode

DUPLEX TESTS

Quick Test

Performs a duplex test to check top margin alignment.

Top Margin

Left Margin

Sensor Test

INPUT TRAY TESTS

Feed Tests

Feeds blank pages to test paper path functionality.

Sensor Test

Verifies the functionality of input tray sensors.

OUTPUT BIN TESTS

Feed Tests

Verifies media feeding into specific output bins.

Sensor Test

Verifies the functionality of output bin sensors.

BASE SENSOR TEST

DEVICE TESTS

Quick Disk Test

Performs a read/write test on the printer's disk drive.

Disk Test/Clean

Flash Test

PRINTER SETUP

Defaults

Restores printer settings to factory defaults.

EP SETUP

EP Defaults

Resets EP SETUP settings to factory defaults for print quality correction.

Fuser Temperature (Fuser Temp)

Adjusts fuser temperature to resolve paper curl or letterhead melting issues.

Transfer Adjust

Controls the transfer roll algorithm for optimal image transfer.

Print Contrast

Adjusts the developer voltage offset for print contrast.

Charge Roll

Gap Adjust

Auto Dark Adj

REPORTS

Menu Settings Page

Prints a list of configuration settings and their current values.

EVENT LOG

Display Log

Displays the panel text for events that occurred.

Print Log

Generates a printed report of events detailed in the event log.

Panel Menus

Clear Log

Scanner tests

ASIC Test

Initiates a scan of the scanner ASIC's memory.

Motor tests

Tests the operation of the printer's motors.

ADF pick

Flatbed scanner motor

ADF feed motor forward

ADF feed motor backward

Feed test

Sensor tests

Scanner calibration reset

ADF magnification

Exit Diags

Configuration menu

Entering the Configuration menu

Instructions on how to access the printer's configuration menu.

Reset ADF Maintenance Kit Counter

Resets the ADF maintenance count after scheduled maintenance.

Maintenance Counter Value

Displays the current value of the maintenance kit counter.

Reset Maintenance Counter

Resets the maintenance counter after installing a new maintenance kit.

Print Quality Pages

Reports

Menu Settings Page

Prints a list of configuration settings and their current values.

Event Log

Display Log

Displays the panel text for events that occurred.

Print Log

Generates a printed report of events detailed in the event log.

Panel Menus

PPDS Emulation

Download Emuls

Safe Mode

Factory Defaults

Energy Conserve

Fax low power support

Min copy memory

Num pad job assist

Format fax storage

ADF edge erase

Flatbed edge erase

Scanner manual registration

Disable scanner

Paper Prompts

Envelope Prompts

Action for Prompts

Jobs on Disk

Disk Encryption

Wipe All Settings

Font Density

Font Sharpening

Reduced Curl

Require Standby

A5 Loading

UI Automation

LES Applications

Key Repeat Initial Delay

Key Repeat Rate

Clear Supply Usage History

Clear Custom Status

USB Speed

Automatically Display Error Screens

USB PnP

Restore factory defaults

Restore Settings

Restores printer settings to network or base defaults.

Erase Printer Memory

Makes sensitive information indecipherable by resetting NVRAM.

Erase Hard Disk

Wipes the printer hard disk, erasing all data.

Entering Invalid engine mode

Allows the printer to load the correct firmware code.

Entering Recovery mode

Accessing the Network SE menu

Service Engineer menu

Accessing the service engineer (SE) menu

Guides on accessing the SE menu via a web browser.

Fax service engineer (SE) menu

Parts removal

Removal precautions

Provides essential tips to follow before removing printer parts.

Data security notice

Alerts users about data stored in printer memory and how to erase it.

Handling ESD-sensitive parts

Instructs on safely handling parts sensitive to electrostatic discharge.

Controller board/control panel replacement

Restoring the printer configuration after replacing the controller board

Using the Service Restore Tool

Restoring solutions, licenses, and configuration settings

Updating the printer firmware

Using a flash drive

Provides instructions for updating firmware using a USB flash drive.

Using a network computer

Using the Embedded Web Server

Backing up eSF solutions and settings

Exporting eSF solutions and settings file

Details how to export eSF solutions and settings before part replacement.

Importing eSF solutions and settings file

Ribbon cable connectors

Zero Insertion Force (ZIF) connectors

Explains the handling and insertion of ZIF connectors.

Horizontal top contact connector

Removing a cable from the horizontal top contact connector

Step-by-step guide to removing cables from this connector type.

Inserting a cable into the horizontal top contact connector

Horizontal bottom contact connector

Removing a cable from the horizontal bottom contact connector

Step-by-step guide to removing cables from this connector type.

Inserting a cable into the horizontal bottom contact connector

Vertical mount contact connector

Removing a cable from the vertical mount contact connector

Step-by-step guide to removing cables from this connector type.

Inserting a cable into the vertical mount contact connector

Horizontal sliding contact connector

Removing a cable from the horizontal sliding contact connector

Step-by-step guide to removing cables from this connector type.

Inserting a cable into the horizontal sliding contact connector

Low Insertion Force (LIF) connector

Inserting a cable into the LIF connector

Step-by-step guide to inserting cables into LIF connectors.

Printhead assembly adjustments

Printhead assembly mechanical adjustment

Guides on mechanically adjusting the printhead position for optimal alignment.

Printhead assembly electronic adjustment

Parts removal

Removal procedures

Provides general guidelines and tips for removing printer parts.

Left side removals

Step-by-step instructions for removing the printer's left cover.

Main drive gearbox removal

MPF solenoid removal

MPF gearbox removal

Reverse solenoid removal

ACM clutch removal (MX310, MX410)

Cartridge gearbox removal

Duplex gear assembly removal

Right side removals

Right cover removal

Step-by-step instructions for removing the printer's right cover.

Memory access door removal

Tray present sensor removal

Cooling fan removal

Controller board removal

Controller board shield removal

Upper shield removal

Toner cartridge smart chip contact removal

Modem removal

Front removals

Left front mount removal

Details removing the left front mount assembly.

Right front mount removal

Guides on removing the right front mount assembly.

Transfer roll removal

Cartridge plunger removal

Name plate cover removal

Front bin cover removal

Control panel assembly removal

UICC removal

Guides on removing the UICC component.

UICC (MX310) removal

Specific instructions for removing the UICC from MX310 models.

UICC shield removal

USB cable bracket removal

Speaker removal

Control panel cover removal

Display removal (MX410, MX51x)

Display (MX310) removal

Light tube removal

Keypad assembly removal

MPF tray removal

MPF pick roller cover removal

MPF pick roller removal

Bail removal

Jam access cover removal

Front access cover removal

Front door sensor removal

Front input guide removal

Separator pad removal

ACM assembly removal

ACM assembly (MX310, MX410) removal

Specific instructions for removing ACM assembly for MX310/MX410.

Pick/lift motor gearbox removal

Tray guide removal

Left guide

Details removing the left tray guide.

Right guide

Guides on removing the right tray guide.

Rear side removals

Dust cover removal

Provides steps for removing the dust cover.

Rear exit door removal

Rear cover removal

Bin full sensor removal

Redrive assembly removal

Redrive shaft removal

Fuser removal

Top side removals

Top cover assembly removal

Step-by-step instructions for removing the top cover assembly.

Bin extender removal

Laser scanning unit (LSU) removal

MFP printhead adjustment

ADF/scanner removals

ADF separator pad removal

Step-by-step instructions for removing the ADF separator pad.

ADF separator roll removal

Flatbed cushion removal

Scanner front cover removal

Scanner rear cover removal

ADF input tray removal

ADF unit removal

Scanner assembly removal

ADF top cover assembly removal

ADF cable removal

USB cable removal

USB wireless cable removal

ADF hinge removal

Flatbed assembly removal

Control panel ribbon cable removal

Speaker cable removal

Cave light cable removal

Restraint pad removal

250/550-sheet option tray removals

Pick roller removal

Guides on removing the pick roller assembly.

Separator roll assembly removal

ACM assembly removal

ACM assembly (MX310, MX410) removal

Specific instructions for removing ACM assembly for MX310/MX410.

Component locations

Exterior locations

Identifies external components visible from the front of the printer.

Front view

Printer configurations

Details printer configurations and optional tray installations.

Rear view

Connectors

Controller board

Diagram showing connectors on the printer's controller board.

Power supply

Maintenance

Inspection guide

Provides a guide for inspecting printer parts at specified intervals.

Scheduled maintenance

Maintenance kits

Resetting the maintenance counter

Instructions for resetting the maintenance counter after kit replacement.

Lubrication specification

Cleaning the printer

Cleaning the scanner glass

Guides on cleaning the scanner glass for optimal image quality.

Cleaning the printhead lenses

Details cleaning procedures for printhead lenses.

Parts catalog

Legend

Explains column headings and abbreviations used in the parts catalog.

Assembly 1: Covers

Illustrates and lists parts for the printer's cover assemblies.

Assembly 2: Imaging

Illustrates and lists parts for the printer's imaging subsystem.

Assembly 3: Control panel (MX41x, MX51x, XM1140, and XM1145)

Illustrates and lists parts for the control panel on specific models.

Assembly 4: Control panel (MX31x)

Illustrates and lists parts for the control panel on MX31x models.

Assembly 5: Electronics 1 (MX31x, MX41x, and XM1140)

Illustrates and lists parts for electronics assembly 1 on specific models.

Assembly 6: Electronics 1 (MX51x and XM1145)

Illustrates and lists parts for electronics assembly 1 on MX51x/XM1145 models.

Assembly 7: Electronics 2 (MX31x, MX41x, and XM1140)

Illustrates and lists parts for electronics assembly 2 on specific models.

Assembly 8: Electronics 2 (MX51x and XM1145)

Illustrates and lists parts for electronics assembly 2 on MX51x/XM1145 models.

Assembly 9: Frame (MX31x, MX41x, and XM1140)

Illustrates and lists parts for the frame on specific models.

Assembly 10: Frame (MX51x and XM1145)

Illustrates and lists parts for the frame on MX51x/XM1145 models.

Assembly 11: Option trays

Illustrates and lists parts for optional paper trays.

Assembly 12: Maintenance kits

Illustrates and lists available maintenance kits.

Assembly 13: Power cords

Lists available power cords for different regions.

Assembly 14: Miscellaneous

Lists various miscellaneous parts for the printer.

Printer specifications

Electrical specifications

Details the electrical requirements for low-voltage and high-voltage models.

Operating clearances

Specifies required clearances around the printer for optimal operation.

Acoustics

Provides acoustic specifications for the printer.

MX310

MX410

MX510 and MX511

Operating environment

Scanner specifications

Fax specifications

Enabling the security reset jumper

Invalidating the effects of a jumper reset

Describes how to disable security menus by resetting the jumper.

Options and features

Available internal options

Lists optional internal components like memory cards and fonts.

Memory cards

Details available memory card options.

Media handling options

Lists available media handling options such as paper trays.

Theory of operation

POR sequence

Explains the Power-On Reset sequence for verifying hardware integrity.

Printer control

Describes how the printer's processor manages RIP and engine functions.

Paper path information

Explains the functions of components involved in feeding media from the tray.

Input tray

Multipurpose feeder (MPF)

Simplex printing

Duplex printing

Media handling components

Main drive gearbox

Explains the function of the main drive gearbox in distributing mechanical power.

Autocompensator mechanism (ACM)

Describes the function of the ACM in picking and feeding media accurately.

Key components

Sensors

Lists and describes the various sensors used in the printer.

Trailing edge sensor

MPF sensor

Media present sensor

Tray present sensor

Bin full sensor

Toner density sensor

Pass through sensor (option tray)

Front door sensor

Other key components

Cooling fan

Discharges air to prevent excessive temperature increase.

Power supply

Provides AC power and low voltage DC for various components.

Controller board

Controls printer operations and communicates with peripherals.

Electrophotographic process (EP process)

Printhead

Explains the printhead's function in scanning the photoconductor drum.

Step 1: Charge

Describes the process of applying a uniform negative charge to the photoconductor.

Step 2: Expose

Step 3: Develop

Step 4: Transfer

Step 5: Clean

ADF theory

ADF theory of operation

Explains the operational principles of the Automatic Document Feeder.

ADF cross section

Illustrates a cross-section view of the ADF mechanism.

ADF paper path

Acronyms

Acronyms

Provides a list of acronyms used in the document.

Index

Symbols

Lists symbols and their meanings used in the index.

Part number index

Part name index

MX31x, MX41x SCHEMATIC DIAGRAM

MX51x, MX61x SCHEMATIC DIAGRAM

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