49
Q & A
Details Solution Method
The file is not supported. It is already registered in Media Library of the file.
Please check the Media Library.
The file is not supported. It is an unsupported file. Please verify if it is an
improper file.
The file is not supported.
The video file is invalid or its codec is not available.
It is an improper file or a codec is not installed.
Please verify whether it is a proper file or installation
of the codec.
Please install Adobe Reader version 8.1 or later. Please install Adobe Reader as it is not installed.
Please update the old Adobe Reader to version 8.1
or later.
Version of Adobe Reader is lower than 8.1.
Please update Adobe Reader to version 8.1 and
above.
Adobe Reader version 8.1 or later is installed but the
older version is being used. Please remove the older
version.
Adobe Reader currently running is of a version lower
than 8.1 and please delete the program lower than
version 8.1.
The preview player is stopped.
Please restart SuperSign Manager program.
Preview Player was forcefully closed due to errors.
Please restart after closing the Manager Program.
Web server cannot be run.
The program will be terminated.
Either web server is not installed properly during
system installation or it is closed due to an unknown
cause.
SuperSign Manager may not operate properly if a
different web server was installed previously.
In this case, please remove preexisting web server.
The '(Player name)' storage capacity is full.
Please check the free space available.
Please use after checking the remaining capacity
from Management.
( In order to secure more capacity, configure media
used in the schedule to a size smaller than remain-
ing capacity and ‘Send to Player’ from the Plan.
All media files of player except current schedule’s
media files will be deleted, it make a free storage
size in player. )
※ They are information pop-up used in the Manager. Please use as “Solution Methods”
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