LG TROMM F4999NTNH - Spin and Water Supply Errors; Draining and Door Closure Errors

Error or Abnormal condition ※ If the next alarm condition is given, please check the following. It may not be a failure.
Troubleshooting
Error in SPIN
Alarm on the display unit Check Action
When there is strong vibration and noise
Q
Is the laundry evenly balanced?
Q
Is the washer installed on a at surface?
Q
Are the Transit bolts removed?
A
Spread the laundry evenly in the drum.
A
Install the washer on a solid and level oor
surface, and check the level for shaking. (56p)
A
Remove the transit bolts. (56p)
When the washer does not SPIN
Q
Is only a single item such as a doll, foot mat or knit-
wear being washed?
Q
Are two different types of material blankets being
washed together?
A
Unbalanced doll or foot mat in the drum may stop the
SPIN for being out of balance. For knitwear, spread
them and run SPIN again.
A
SPIN each blanket at a time.
Error in the Water Supply
When the water does not enter or enters slowly
Q
Is the water tap closed?
Q
Is the water supply shut off?
Q
Is the water tap or water supply hose frozen?
Q
Is the water pressure low or water inlet lter clogged?
Q
Is the water supply hose connected to the cold water tap?
Q
Is the water supply hose bent?
A
Open the water tap.
A
Find another water tap.
A
Close the water tap and melt the tap and the supply
hose connecting part with a hot towel. (49p)
A
Take the water inlet lter out and clean it. (46p)
A
Connect the water supply hose to the cold water tap.
A
Straighten the bent hose.
When the water leaks at the water supply hose
connection part
Q
Is the water supply hose tightly connected to the
water tap?
A
Screw the water supply hose to the tap tightly. (54p)
Error in
Draining
When the washer does not drain or drains slowly
Q
Is the drain hose laid down?
Q
Is the drain hose bent or blocked by the high
threshold?
Q
Is the washer inside frozen?
Q
Is the drain pump stuck by any foreign substance like a pin?
A
Lay down the drain hose.
A
Lay down the drain hose on a at surface since
bends can cause blocking by foreign objects.
A
Refer to page 49. (49p)
A
Open the drain pump plug and take out any foreign objects. (46p)
Error in
the Door
Q
Is the washer door properly closed?
A
Push the washer door rmly and close. (14p)
Bubble or no RINSE
Q
Is the detergent amount added over the recommend-
ed level?
Q
Is the soil on the laundry light?
A
Use the detergent following the recommended
amount. (10p)
A
Reduce the detergent amount when the soil on the
laundry is light. (10p)
Check the
next before
calling for service
when there is
a display of an
abnormal alarm on
the display
part.