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LG TROMM F4999NTNH - Frozen Washer and Tub Clean Alerts

LG TROMM F4999NTNH
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G
Notification Function If the next is displayed during operation, it is not a failure but only an alarm for a frozen washer or the notification for TUB CLEAN
FROZEN
Alarm on the display unit Check Action
Q
Is the water supply hose drain hose or drain pump
frozen?
A
Melt the water supply tap with a hot towel. Pour hot
water into the drum and melt the drain hose and drain
pump. (52p)
Alarm for
TUB CLEAN
It gives an alarm when the tub needs to be cleaned.
Q
Have you cleaned the tub within the last one or two months?
Q
Would you perform the tub cleaning the next time?
A
Run the TUB CLEAN course.
A
If you want to run the laundry course without TUB
CLEAN, dial or press the button for the desired
course or cycle and select the course or cycle.
Abnormal Alarm Check Action
Water ows out through
the detergent dispenser
drawer.
Is the water temperature too hot?
A
There may be excessive suds with bubbles when add-
ing the detergent if only hot water over 50°C is used.
Is the detergent dispenser drawer dirty or
opened?
Did you add too much detergent?
A
Close the detergent dispensing drawer after cleaning it.
Do not open the detergent drawer while water is supplied.
A
Add the proper amount of detergent.
Detergent has been left in
the detergent compartment.
Is the water tap closed or opened slightly?
Is the water pressure too low?
A
Turn on the water tap.
A
Clean the inlet lter and check the water pressure.
There is a metallic sound
of thumping and banging.
This is the sound from the water hitting the water supply pipes for
the pressure difference within the pipes when supplying water.
A
This is not a sound that occurs when the product is
abnormal.
It has changed the re-
maining time.
The change of the remaining time is normal since it is the time change for a more effective wash by
correcting the abnormalities detected during washing such as out of balanced laundry or excessive suds.
Washing and drying time may vary depending on the environment of the water temperature, water pressure, tempera-
ture (season) and others that may affect the water supplying time and temperature.
The remaining time is changed when you change the course or select another function after
pressing the START/PAUSE button while the washer is running.
This is a normal change of the laundry time for the change of the wash course and the addition or removal of a function.
It smells strange after the
rst use.
This is the smell from the rubber gasket xed around the door.
This is the smell from the rubber itself and will be gone after several uses.
The laundry is wet and
seems unspun even after
the SPIN cycle.
This reduces the spin rpm automatically for loud noises and vibration if out of balanced during the spinning.
If an excessively small amount of laundry is spun, the laundry may be gathered to one side causing vibration and
noise. Spin after gathering some pieces.
It restarts spinning after it
stopped spinning with thump-
ing and banging sounds.
This is because the washer is automatically controlling the balance of the laundry in the drum to reduce the noise
and vibration that is generated by out of balanced laundry in spinning. Wash after sorting the kinds of the clothes.
The SPIN cycle time var-
ies.
This is because the washer is automatically controlling the balance of the laundry in the drum to reduce the noise
and vibration that is generated by out of balanced laundry in spinning. The SPIN cycle time may be delayed by
about 30 minutes. Wash after sorting the kinds of the clothes.
If the power is on with
spinning the drum by hand
even when the power is off
This is a normal phenomenon appearing as the rotating motor acts as a power generator.
The power is automatically off after a certain time (seconds to minutes) after on.
Troubleshooting

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